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Heritage Oaks Patient Enrichment Center
4378 Auburn Boulevard, Sacramento, California, United States
About the Heritage Oaks Patient Enrichment Center
Heritage Oaks Patient Enrichment Center is a health institution located at 4378 Auburn Boulevard in Sacramento, California, United States. This center is dedicated to enriching the lives of patients through specialized programs and services designed to promote overall wellness and improve quality of life. With a team of dedicated healthcare professionals, Heritage Oaks offers personalized care and support to help patients achieve their health goals and enhance their well-being. Whether recovering from an illness or managing a chronic condition, patients can expect compassionate and comprehensive care at Heritage Oaks Patient Enrichment Center.
Photos of Heritage Oaks Patient Enrichment Center
4378 Auburn Blvd, Sacramento, CA 95841, United States
Reviews of Heritage Oaks Patient Enrichment Center
"If I can leave negative starts on this place I would. My mom has been there for a day and it has been the worst experience ever. The people who answer the phone have no manners and are the rudest people I’ve came across starting with Amy, she wouldn’t even let us speak and would hang up the phone on us. We were told we needed a patient ID to be able to talk to mom, once we got that they still wouldn’t let us talk to her. This is a place where you should be able to help people and not make things worse. I understand there’s laws in place having to be followed, but the way the treated us was not ok. My mom has been asking for medicine for a headache and they have denied that to her. She suffers from migraines and all they’re doing is making it worse on her to recover. Every time we call it’s always a run around on a reason why we can’t speak to her. I have not one positive thing to say about this place. From the treatment my mom has been getting to the people that are there to “help” is nothing but negative things to say. The people on the phone won’t even let you speak all they do is speak over you and hang up the phone as if they don’t want to help anyone. They say they’re going to call us back and they never do . I was placed on hold more than 5 times trying to talk to my mom and all they were doing was transferring me around. I will be reporting this to management as well."
"If I can give 0 stars I would, my mom called me crying she wanted to be out of there asap. She told them she was in pain and they didn't care to give her medicine they just said not right now and locked her up in the room we tried to talk to her and they simply said no and would hang up on us! I will be sure to report this to management or who ever is in charge WORST PLACE EVER!"
"This place is terrible. The psychiatrist lies. Meets with you for 5 min and bills for 1 hour. Attempts to discharge you without even providing follow up. Staff are constantly quitting"
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