Kaiser Permanente El Cajon Medical Offices

"Obygn room120 B waiting room has extremely poor ventilation. I was waiting there for 3 minutes max and couldn’t stay any longer I felt like I’m suffocating. If this problem never gets resolved, I’ll personally submit a formal complaint to the city because this building is violating a basic health code."

"The Physical therapy here is fantastic. They take the time to educate me about what the exercises do to help me improve. In the past my husband has also loved this dept. He was helped tremendously for his pain. A side note: the PT pkg lot is small but I always find parking. ☺️"

"If you’re looking for professional service, go to another location. Receptionist Joleen in OB/GYN was nothing but rude the entire check in. No one was behind us in line, and as it was our first time using mobile check in, we were a bit confused as to how it worked. She helped us very begrudgingly and kept rushing us for our check in. We’d been there all of two seconds trying to pull up our mobile check info, but I guess that wasn’t fast enough for her. If you want professional, courteous service, you won’t find it here. But, hey, parking was okay at least."

"STAY FAR AWAY FRON THIS LOCATION: NEGLIGENT DOCTORS. I’ve filed a grievance with Kaiser over my experience with PA Ann Totah and STILL (this was well over 6 months ago) have not heard a PEEP from Kaiser on this situation. She’s an AWFUL negligent physicians assistant or whatever she calls herself. First and foremost, I have a history of cancer. I found a lump in my armpit. When I was scheduled with her, she couldn’t even find the lump, I had to place her fingers on it and even then she tried saying it wasn’t anything. When I inquired about imaging she told me that that wasn’t their process for something like this and they they just monitor it for a couple of months. Remember how I said I have a history of cancer? Yes. Well. She didn’t read my file beforehand because if she had, she would have known to request imaging for a lump in my arm pit (breast cancer can present itself in an armpit in the form of a lump). I had to tell her I had a history of cancer and when I did she said, “who has cancer? You have cancer?” Like????? And she FOUGHT me on getting the imaging done the whole way. I had also asked her to request blood work because I have one kidney and since I was getting a CT scan with contrast, my other kidney needs to be checked to make sure it can tolerate the contrast. She didn’t request the blood work. Moral of the story, Kaiser still hasn’t followed up with me. She’s an awful doctor and should be ashamed of herself for her lack of attention and care. She made a horribly stressful situation MORE stressful because she didn’t want to do her job. In fact, stay far away from Kaiser. Kaiser is the worst healthcare you can have, ESPECIALLY for speciality care. The doctors severely lack in attention and care. The last doctor that I saw before I moved was also awful. She didn’t like that I told her I had been researching about birth control. She also didn’t like my reaction I had when she told me my blood pressure was low. Apparently my reaction was “very out there”. Oh. I’m sorry, I’m not used to having low blood pressure and I feel it’s only normal to be alarmed. She asked if I struggled with anxiety and depression and recommended a book. Out of pocket and unprofessional. What a joke. Stay far far away from Kaiser. Don’t be fooled by their low rates, they absolutely suck."

"I had an eye exam yesterday and was scheduled with Dr. Juliette DiLibero because of availability issues with my regular Doctor at a different location. No one likes anything about eye exams, but I left my appointment much happier than when I arrived. Dr. DiLibero was very personable and the whole experience was great. She answered my questions with a smile and explained things in a way that was easily understood. I will definitely be scheduling all future eye appointments with her!"