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Scripps HealthExpress Rancho Bernardo
15004 Innovation Drive, San Diego, California 92128
About the Scripps HealthExpress Rancho Bernardo
Scripps HealthExpress Rancho Bernardo is a state-of-the-art health institution located at 15004 Innovation Drive in San Diego, California. This facility offers a wide range of medical services, including urgent care, primary care, and specialty services. With a team of highly skilled healthcare professionals, Scripps HealthExpress Rancho Bernardo is dedicated to providing top-quality care to patients in a convenient and efficient manner. Whether you need a routine check-up or treatment for a minor illness or injury, you can trust Scripps HealthExpress Rancho Bernardo to meet your healthcare needs with compassion and expertise.
Photos of Scripps HealthExpress Rancho Bernardo
15004 Innovation Dr, San Diego, CA 92128, United States
Opening hours of Scripps HealthExpress Rancho Bernardo
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of Scripps HealthExpress Rancho Bernardo
"We’ve used health express numerous times for things like strep check, ear infections, etc and always been pleased. The time spent there is much less than urgent care for routine things and unable to get into reg doctor. I love the option!"
"I love my PC Dr. Shaker and his PA Lisa. Unfortunately their "Health Care Team" (a missnomer if there ever was one), leaves a lot to be desired. I'm a 77 y.o. female with multiple health problems. currently suffering a bad flare up of tendonitis on the hip and "pervasive arthritis all over the lumbar area", which I have generally kept under control with chiropractic care, anti-inflammatories and yoga stretches, until now,. I was seen by PA Lisa Albreicht on 4/28 who ordered X-rays, changed my meds due to HBP and approved a referral for PT. I've been dealing with her team's inability, or unwillingness, to fax the PT referral to Spine & Sport despite sending many messages through the portal as well as phone calls. The PT Center has yet to receive the referral, Xrays and report which is needed to get me into treatment. I have repeatedly told Scripps that nothing has been received by them and to please send it again in case a mistake was made. I've given them again the correct Fax #, address and what not, through the portal and verbally by phone to no avail. They are just repeating that the PT referral was faxed on 4/29 and will not entertain the possibility that someone made a mistake and sent it to the wrong place. They are not willing to verify or give me details as to where it was sent to. I have asked to have my doctor's nurse or a supervisor call me, still waiting. Spine and Sport has reached out to them as well and have been told that a PT referral is being sent but nothing has been received. I'm sure that Dr. Shaker and/or Lisa would be appalled on hearing about this situation, but it seems that the "HealthCare Team" reads the messages first and controls what the doctors should read or not, so my doctors may not even be aware of my predicament. I'm in severe pain, probably need a change in meds and my BP is shooting up to 157/92 in the AM and 161/82 in the PM over the last few days probably from the pain as Tylenol and Diclofenac sodium gel are not helping my condition at all and the stress that Scripps bureaucratic incompetence is causing me. Why does it take over a week for a clerk or a nurse to fax a PT referral to the right place? Disgracefull!"
"I'm not sure why they make a schedule just to have you arrive on-time and sit in a room for an hour waiting for a doctor."
"I was seen by Amesale D a nurse practionar for a ear issues. She informed me that I had ruptured my ear drum as I was coughing. I had been sick for a week she suggested it was allergies and sent me home. Thankfully I went to urgent care and the Dr prescribed me ear drops to have ear drum heal and to follow up with ent properly. I'm very glad I followed my instincts and went to urgent care. This was a terrible visit w health care express..will not be back until they hire competent people."
"My daughter went to health express with extreme cough today and they didn't even make covid test. What kind of health service is this?"
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