Scripps Clinic Del Mar

"This is by far, the worst medical clinic I have ever experience. For them is all about the money. Their website is terrible, it does not allow for refill request or even ask specific questions to your doctor. They want you to pay a visit so they can charge you. Their admin is the worst, it took me several months, messages and calls for them to get my medical records. Very poor communication and follow up with patients."

"Seriously the doctors at this clinic retired in place 5 years ago. My spouse told the doctor 2 years ago the meds were not effective. When asked a simple question regarding the half life of their medications given the decision to get off them, they were redirected to a pharmacist. My kid in high school chemistry could have supplied a better answer. Being in the care of a "could care less" physician is worse than not going at all....."

"This is legitimately the worst “medical” facility ever. I’ve been attempting to get in contact with the “doctor” I saw in august regarding a medication he discussed during my appointment. I sent messages on August 28th, September 4th, September 28th and October 3rd. I tried to speak with someone on September 25th. The pharmacy has tried to contact this “doctor” on several occasions. My PCP has tried to contact this “doctor”. No one has responded at all. Not one single response. I’d hardly consider this to be any type of medical facility."

"They're booked, so who cares if they cancel your 8am appointment with a 7:15 am voice message. Most people's phones are off at that time. Mine was. At 8am I get the receptionist call as I'm walking in to the office, Only to be rescheduled for 3 weeks later, Then they list the appointment in the portal as a patient cancelation. Go somewhere else. I was supposed to see Souraya Lorenz. Good luck. The Scripp's doctors are good the employees are nice, but the operations, management, and portal are all pretty lame. Unfortunately my doctor is in the Scripps system, and she's special. So I'm stuck. But my advice is to check out another Audiologist. It cost me almost 2 hours in traffic and rescheduling my morning. Yes, inconvenient and p--p happens, but all too typical of scripps. My fault, I should have known better."

"Avoid this office at all costs. Amy (office staff) is extremely rude and disrespectful. As is Dr. Arya who came into the appointment 30 minutes late as was extremely rude and disdainful towards me during my visit. I asked for a second opinion with Sal Pacella, who decided without seeing me in person that my issue a non healing wound on scar tissue from a previous breast augmentation. "would be better addressed by general surgery" this office is a joke."