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Pacific Dermatology Institute
255 Terracina Boulevard, Redlands, California 92373
About the Pacific Dermatology Institute
Pacific Dermatology Institute is a leading health institution located at 255 Terracina Boulevard in Redlands, California, United States. Our team of experienced dermatologists and skincare experts are dedicated to providing top-quality care and treatment for a wide range of skin conditions. From acne and eczema to skin cancer screenings and cosmetic procedures, Pacific Dermatology Institute offers comprehensive services to help you achieve healthy, radiant skin. Visit us today to experience personalized care in a warm and welcoming environment.
Photos of Pacific Dermatology Institute
255 Terracina Blvd Ste 205C, Redlands, CA 92373, United States
Opening hours of Pacific Dermatology Institute
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Pacific Dermatology Institute
"This table clearly has wabbly legs. The people at the top do a great job, its the unskilled thats the problem. I Called to schedule an appointment after having my PCP at Kaiser provide a referral for Pacific Dermatology Institute precisely because I was there in the past, the PA was outstanding and I was happy with her service and my results. But today the receptionist was very inattentive, and unprofessional. Didn't know her stuff, couldn't fine my record, zero exibition of personable skills, not particularly patient nor polite, did not seem to be listening, did not even get to collect my information which is the most basic skill for a receptionist and couldn't get past herself to schedule the appointment. Last time I was here the RN who attended to me was cold as ice and borderline rude, but I focused on the PA who was a breathe if sunshine. Very disappointing to see how people work so hard for their dreams and leave it in the hands of people who have absolutely no appreciation for what it takes to achieve a personal practice. Oh well, guess I'll have to call for a referral elsewhere."
"The nurse that helped me while I was getting a procedure done was extremely helpful. She was nice and helped calm me down bc I was nervous. The doctor was also nice, but had more of an in-and-out attitude. When I came back a week later to get the stitches removed, the lady that took them out wasn't very vocal. She wasn't good at communicating to me what she was doing/what I needed to do. After my procedure, I started getting texts and emails right away stating I had a balance due, but wouldn't provide the amount and only had links to click. I called them twice and I couldn't get ahold of anyone. I was on hold for over 10 minutes and could only leave a voice-mail. Thankfully, I live relatively close, so I drove down there and told them I had been getting texts and emails for a balance, but never got anything in the mail. I told them I wouldn't pay for something unless I had it in writing. The lady at the front told me how much I owed and that I should be getting something in the mail soon. What I don't understand is why hound your customers with unnecessary emails and texts if the damn bill hasn't even been mailed out yet? Their billing system is slow, and their phone lines are impossible to get through."
"This review is solely based on their automated phone system! I've called over 3x, been on hold for over 10 minutes each time, and have yet to speak to anyone to set up an appointment! I left a voicemail but their calls are screened at "POTENTIAL SPAM" and went straight to my voicemail. When I called back what a surprise I spoke to no one again and was on hold for another 10 minutes! This is RIDICULOUS. Hire more "REPRESENTATIVES" !!"
"My first appointment at this office was very quick and efficient. Very friendly and professional staff, I liked that the intake forms were completed using tablets. This made the first visit so much easier than trying to fill out a stack of paperwork, you just enter your information and select answers to questions and then sign with your finger on the screen. I would recommend this dermatologist office to anyone."
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