AllSafe Medical Group

"Sanam Azar .... the rudest, laziest tech in this place. We were unfortunate to get her or last 3 ultrasound visits. She speaks in a rude tone and does it so fast. The quality of our photos are unrecognizable even when asked if she can try to get a good image, her response is always "I'll see what I can do." She doesn't try. She has made our pregnancy experience so dreadful. The other tech and the rest of the staff is really nice and friendly and will take her time to get a good quality photo. She is always Pleasant. If you get Sanam Azar ask for someone else. She should get another job."

"I was forced to switch to All Safe when my employer provided insurance kicked my previous OBGYN off the insurance without telling me. I’ve had nothing but trouble since switching. The OB I’m currently with speaks over me constantly, doesn’t listen to a word I say and writes off my questions with less than an ounce of sympathy. I was sent out for a referral in May of 2023 and they STILL have not recieved my results after almost 4 months from the appointment. I’ve called 7 times now and they never have any answers for me."

"I went to this clinic for my first pregnancy and decided to switch to Memorial Care for my second one. The difference on how they treat you is enormous!. Here at AllSafe I never felt comfortable asking questions and whenever I did the doctor never took the appropriate time to answer them. They were always busy. They wanted to send me to St. Francis hospital to deliver but thankfully my insurance gave me other options. If you can avoid coming here, do it. I regret not switching the first time."

"I did not feel comfortable here at all. When you walk in, there is circular desk area where you speak to staff and everyone stares at you and can hear what you’re saying. When you sit in there awkwardly spaced chairs in the waiting area, you can see the entire clinic and restroom and know what patient gets placed in what room. It’s just bizarre, no privacy. Everyone gets a free show and gets to see and assume what you’re there for."

"VERY LONG RANT: First visit was for a pap in December. I checked in, everything was fine. I wasn’t even done filling out paper work when they called me into the room. I answered the nurses questions and told me the NP will be a few minutes. 15 minutes went by, nothing. 30 minutes went by, I got up to grab my phone and the clipboard with the paperwork to finish it up. Almost an hour later, the NP finally came in. She did her thing and I was done. Got my appointment for my results and I left. Cut to, my follow up appointment for my results (first week of January), I was checking in and was told I had a copayment of $85. I was extremely confused. I asked why and the two ladies in the front were saying that’s what the computer says. One of them even said that it could’ve been from the test day and I had just forgot. Basically putting the blame on me. But because she said that, I didn’t want to leave an outstanding balance so I paid it. I sat down and was waiting to be called. During this time I decided to check my Blue Shield account online and saw that preventive care/well women exams are covered by my insurance. $85 copayments are for self referred visits. I went up to the counter to ask and they said they can take me to admin if I wanted to speak to someone. I said yes because it’s $85, I’m not letting that go. She asked me if I wanted to see the NP first or go directly to admin. I was already there waiting so I said I will see the NP and then go. I was finally called, the NP was in there for like maybe a minute to a minute and a half. Told me everything is fine and good to go. I went to the front counter and was told to wait a little while. So I did. They called me up to give me my next appointment. I didn’t even ask for one so I quickly said “oh! I didn’t want an appointment” and they said they aren’t allowed to let patients leave without their next appointment. I told them I wasn’t going to be living in the area later this year that’s why I didn’t want it. She told me to just call to cancel it. I’M LITERALLY RIGHT IN FRONT OF YOU, saying I don’t want it, but of course, it didn’t get canceled. Finally, I was taken to admin and the woman I spoke to told me the copayment was for the visit I was there for that day. TO SEE MY RESULTS. What kind of place charges you an office visit to see results?? Apparently this place does. The crazy thing is, I saw my results about a week after the test online through Quest. I just went to the appointment for confirmation and I did not think I would be charged an office visit copayment. I was very confused and the lady just kept telling me they are following my insurance. I understand that but I have never been charged a copayment to see results until this place. I finally went home and decided to call my insurance. The lady I spoke to was also very confused as to why I was charged because seeing results for a preventative exam is part of preventative care. Why would they charge for that? My insurance said it sounds very unethical and shady of this office. She told me to wait for my insurance to show this visit so I can file an appeal to get my money back. I’m never coming here again. And I know my review won’t mean anything to them but I want to share my experience so others are aware. I never write reviews but I felt obligated to write this."