Optum - Redlands 245 Terracina Specialty Care & Urgent Care
245 Terracina Boulevard, Redlands, California, United States
About the Optum - Redlands 245 Terracina Specialty Care & Urgent Care
Optum - Redlands 245 Terracina Specialty Care & Urgent Care is a leading health institution located at 245 Terracina Boulevard in Redlands, California, United States. This facility offers specialized care for a wide range of medical conditions, as well as urgent care services for those in need of immediate attention. With a team of highly skilled healthcare professionals, Optum provides top-notch medical care in a convenient and welcoming environment. Whether you require ongoing treatment for a chronic illness or sudden medical assistance, Optum is dedicated to providing the highest quality of care to all patients.
Photos of Optum - Redlands 245 Terracina Specialty Care & Urgent Care
245 Terracina Blvd, Redlands, CA 92373, United States
Opening hours of Optum - Redlands 245 Terracina Specialty Care & Urgent Care
Monday:
07:00 - 23:00
Tuesday:
07:00 - 23:00
Wednesday:
07:00 - 23:00
Thursday:
07:00 - 23:00
Friday:
07:00 - 23:00
Saturday:
07:00 - 23:00
Sunday:
07:00 - 23:00
Reviews of Optum - Redlands 245 Terracina Specialty Care & Urgent Care
"I waited for a long time. People came in after me and were taken first but I felt so bad I didn’t give up. My Doctor I saw was Dr. Wu after 2 injections in the hip and almost 6 & 1/2 hours later I feel relief. Thank you Dr Wu"
"Checked in at 10:21am. Triage didn't call us until 11:45am. It's currently 1:18pm & we're still waiting to be seen. By the time you see/read this review, we'll still be waiting to be seen."
"As a first time mom, I must admit that I do not know everything. As a first time mom, I must admit that I can be overly protective of my son. So, last night when I witnessed my own child struggling to breathe to the extent that his color was changing, I was terrified, traumatized, and scared. I did the only rational thing I could think of, which was to take my child to Urgent Care, for help, reassurance, and guidance. Frankly, nothing could have prepared me for the encounter I had with Dr. Dai Du! I am thankful, that in the past, I have only had a handful of experiences in Urgent Care, but none involving my toddler. The admission and nursing staff were kind, prompt, and understanding. They ensured that we were seen in a timely manner. Frankly, the whole experience was good until we got to the exam room. Dr. Dai Du entered the room with an irritated look. He clearly had the body language and demeanor of someone who wished to be anywhere in the world, but this exam room. As I attempted to explain the reason behind our visit, he walked passed me to my baby and started to roughly assess my 1 year old as if he was a rag doll. Ultimately scaring my poor child, forcing him to cry uncontrollably. After he completed his violent assessment, he asked me about the reason for the visit. I tried to answer, but he was constantly interrupting and dismissing my concerns. When I tried to show him the video of my baby struggling to breathe with his color changing, he was disinterested and blankly said, “It is just a cold, treat it with Ibuprofen and Tylenol. Do whatever you did the last time he had a cold.” The final blow was when he was walking out of the room. The good doctor looked up to me and asked if I had other children. When I explained that this was my only child, he smirked and said, “I figured.” Then he walked out. Frankly, I do not write reviews nor do I ever want to get anybody in trouble. However, after our traumatic experience at this so called Urgent Care, I felt that I have a civic duty to share this horrendous level of care with the public, so no other mother or child would be insulted and traumatized by Dr. Dai Du."
"My family has been to this urgent care multiple times. Tonight was exceptionally great, our provider Roger Rosewitz, NP and his female assistant where so kind and patient with my daughter. She ended up getting an x-ray, which did not seem to take long at all. The x-ray technician was great and very friendly, explaining everything that was going to be done and how it was going to be done really helped calm my daughter. The care was amazing! Even though my daughter wasn’t feeling up to the visit they treated her with dignity and respect. Thank you!!"
"I arrived at 9:33, was taken to triage within 20 minutes and seen Shortly after by Jobana Pérez, Nurse practitioner and given a diagnosis and Picked up my prescription at 11:10. Receptionist nurses and entire staff We're professional and efficient.. Note that there were only 2 persons ahead of me."
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