Redlands Yucaipa Medical Group Urgent Care Center

"I was very disappointed with this facility. Didn't.get treated for my aliment and got expensive medicine I couldn't afford. No help!"

"I've been with RYMG for almost 20 yrs now, I've noticed reviews from years ago where mostly positive, but not currently, my recent visit was very disappointing. The front of office Staff was very nice, the Medical Aid was very nice and respectful. The time before this last time I got lucky because Dr. Walter Jones was on staff that day, after he very correctly diagnosed my condition, he was very detailed and expressive about my care at home, which really helped, I appreciate this care on that day. The young Dr Recently was more interested in telling me why I was having problems (which it was obvious and I already told him of my experience with it) then he was on how I should take care of my condition at home, which he didn't and I didn't get a print out on what to do either. But I agree with most of the recent reviews, it seems the cost cutting of running the office has compromised patient care. I'm not sure why? But RYMG needs to get a better manager in office."

"I went there yesterday, I have a cold and my ears are plugged up which happens to me every year, I told Dr. Thomas what I needed to fix my ears and he basically ignored me told me no and prescribed allergy medication, for my ears? My nose is stuffy but I wasn’t there for that purpose, he would not listen and was dismissive and in a hurry, I was in and out I’m 5 minutes hardly enough time to actually diagnose anyone. He did the same thing to my granddaughter the week before. This urgent care is the worst I have ever been to. When will the God complex Doctors realize that maybe the patient just might know there own bodies"

"Unfortunately the reviews are true. What's the point of having a medical facility, an urgent care no less, if you don't give a sh^t about patients? Oh wait, money. While I am venting, the real issue is the staffing that the companies are doing for the medical centers out here. To clarify, the PA was great actually but the staff outside of the PA is very typical of what you find in the inland empire: Unpleasant receptionist with an authority complex and nurses that treat you like they are a correction officer and you are a convict! Thus, my real question to these women is why are you in the medical field if you don’t like people? Or do you just not like your job? Not like men? Regardless, your job is working in a facility where there are people that have medical concern. Perhaps you need to revisit the code of conduct or ethics concerning the role of treating patients and instead of being unpleasant and demanding you could do the public a favor and treat people with respect and care or get a new fing job! Going to the doctor should NOT make you more stressed before you even talk to the Doc!"

"The female doctor sent us away to the ER because my 1 year old "must have a chronic condition" after only 1 week of taking medicine that she prescribed and didn't work. She was also extremely rude and didn't seem to care about her patients whatsoever. We were then told they didn't want us to come back until going to a specialist, because "urgent cares are for urgent matters"... I've never felt unwelcome at an urgent care until now. Unbelievable. Previously, they had also sent us away to the ER because my son had a seizure and I was told they don't see patients that have had seizures. Last time I checked, seizures were pretty urgent matters."