McDonald Clinic
31493 Rancho Pueblo Road, Temecula, California, United States
About the McDonald Clinic
The McDonald Clinic is a trusted medical institution located at 31493 Rancho Pueblo Road in Temecula, California. Our dedicated team of doctors and health professionals provide comprehensive healthcare services to patients of all ages. From routine check-ups to specialized treatments, we are committed to promoting the health and well-being of our community. Visit us today and experience top-quality care in a friendly and welcoming environment.
Photos of McDonald Clinic
31493 Rancho Pueblo Rd #107, Temecula, CA 92592, United States
Opening hours of McDonald Clinic
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of McDonald Clinic
"The front office staff is uncaring and rude. I’m looking for a new primary care after several years with Dr Kathy because of her staff."
"The receptionist Jannette (I don't know if I spelled it right), is so helpful and informational. She's super sweet and really puts her care towards patients. Megan is also super kind and really puts patients first. I had to call to switch up referrals and without denying me like multiple other clinics when I had discrepancies, she did it immediately over the phone. Dr. Robert Mcdonald is an amazing doctor. Super comedic, knows how to make patients comfortable. He is super informative and really puts the care needed to his patients. I'm thankful for this clinic, it's really assisted me in my treatment."
"All about the co-pay. I've been a patient of the McDonalds for a few years now. Recently I was required to see Dr. McDonald to get a referral for a Dermatologist. Showed up 20 minutes early for my appointment and was asked for a $45 co-pay which I immediately wrote a check. When I handed it to the receptionist, she said she needed to ask the Doctor if they would accept it. She returned and said they don't accept checks. I said I could go get cash but it will take a few minutes and she said we don't accept cash either. Unreal. I'm not a new patient to this clinic, they've always received payment from myself and family. I had a recent credit card issue due to identity theft and Credit was all they would accept. My time was wasted driving in for the appointment and now can't get the help I need."
"The poor reviews are not accurate. I've been dealing with a cancer scare / a ton of invasive testing for two months and Dr. Kathy has been nothing but supportive and caring. She schedules regular check ins with me to make sure I'm making my biopsy and oncology appointments so things don't progress and get worse. She's not trying to get a copay out of me when making these check in appointments (like some reviews claim)...she's making sure my tumor doesn't spread by reminding me to keep up with my appointments with specialists. That is a primary doc's job. Also, the staff remembers me and my situation, are empathetic, and have been nothing but kind and helpful. Five stars for sure."
"I am currently a patient of Dr Mary McDonald.. I am extremely disappointed in the communication with the front desk and the Dr. I told the front desk I had a sinus infection that progressed to a ear infection, and asked for a quick phone consult with the Dr. to get a antibiotic. I was told they would relay the message to her. They did not return my call that day, or the following day, and when I called, I was told the Dr had not yet let them know when to schedule the phone consult! They finally called me 4 days later, and by that time, I had already gone to carbon health on Temecula parkway, and they took amazing care of me in a timely manner on the same day that I walked in. I finally got the amoxicillin that my body so desperately needed to heal. This is unacceptable and dangerous for Dr Mary McDonald's office to treat their own patients this way. I will not be returning as a patient."
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