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Poom Medical Clinic
2055 North Perris Boulevard, Perris, California, United States
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About the Poom Medical Clinic
Poom Medical Clinic is a trusted healthcare facility located at 2055 North Perris Boulevard in Perris, California. Our clinic is dedicated to providing high-quality medical care to patients in the community. Our team of experienced doctors and healthcare professionals offer a wide range of services, including general check-ups, preventive care, and treatment for various medical conditions. We strive to create a welcoming and comfortable environment for all our patients, ensuring that they receive the personalized care and attention they deserve. Visit Poom Medical Clinic for all your health needs and experience top-notch medical care in a convenient location.
2055 N Perris Blvd STE E11, Perris, CA 92571, United States
Opening hours of Poom Medical Clinic
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Poom Medical Clinic
"Dr. Garcia is amazing but the one star is for the staff. Horrible phone etiquette. Such a rude person, talks over you, and just hangs up. On a separate occasion, the staff asked if I wanted a reminder call. I agreed and waited. I looked at my calendar and realized I missed my appointment the day after. I actually like the doctor because he explains and takes his time to answer question or address concerns!"
"Reception is rude every time I’ve called, they hang up(or disconnected )when placing on hold, not just one but 3 x. Talk over you when you’re giving information. Sometimes the phone just rings And no one ever picks up, I’ve been trying to schedule an appointment for background check mandatory medical information and it’s been about 8 days since I’ve finally been able to get through. Between the calling at different times and phone just ringing. But my appointment is 2 months out. So that’s kinda prolonged , one month is understandable 2 months is kinda crazy. So if you’re in a time sensitive situation THIS IS NOT THE CLINIC FOR YOU. Haven’t used the facility as far as hands on, but so far I’m not super stoked to be a patient there compared to my previous primary."
"The staff is " Awesome" professional and treat you with so much care the doctor Dr Lydia Poom is awesome my health before seeing this doctor was deteriorating after seeing and having Dr. Poom years now my life has changed for the better my life has changed for the better I've losing weight feeling better about myself and life she's my doctor for life she's Amazing Great Physican. Lila & Ilashajuan"
"The Front desk staffs are the worse ever! I’ve been on hold for over 25 minutes just to schedule an appointment. I waited to see how long they would take. I also noticed that if the line is “busy” no other calls are coming in. I was waiting to get called back for vitas and I heard the staff answer the phone for someone that needed an appointment. Staff that answered put her on hold and proceeded to have a conversation with the other front desk staff and eat their ENTIRE lunch before picking up the phone again. Adding to that she was very rude to the patient on the line. Dr. Poom is great considering changing but I like her as a doctor."
"There's a reason this doctors office has such low rating. & it's not because of the doctor. Dr. Poom is great. However her staff is absolutely unprofessional and does NOT do their jobs. Front desk receptionist Lorena, is completely useless. They will keep you on hold & then hang up. Lorena needs to be fired already, I can guarantee if she replaces her, this will be a much better place to deal with. How many bad reviews need to mention this lady to get her fired already? Get better staff that actually do their jobs. Don't be in the medical field if you don't have any sort of compassion or understanding. Lorena is a DISGUSTING person to deal with, let alone have her be the first person patients have to deal with both over the phone & in person. Horrible customer service, and zero human decency."
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