ACCESS UROLOGY,

12611 9th St Ste B, Chino, CA 91710, United States

"City of industry office is not professional , many mistake. Working play cell phone . Please fire those people ."

"The most ridiculous dr visit ever. Waited 1 month and then 40 minutes in a loud, loud pub-like waiting room only to be seen for 2 minutes by a doctor rushing me, badmouthing other ER doctors, saying I didn't have uti and that ER doctors diagnose it "because it's easier and then throw antibiotics at you" (he later did the exact same thing). He said he'll "just give me an antibiotic in case I have a new partner and to prevent a new uti". Asked "if I didn't have uti before, why are you giving me antibiotic (like candy) to prevent something I'm not prone to ?". Basically, why is antibiotic being prescribed so lightly ? He never answered the two questions I told him I had for him, nor explained the results of ultrasound, or the urine sample's. Basically brought nothing but chaos and confusion. Does NOT listen OR communicate properly. He blurts out words that contradict the previous ones. Very agitated, probably high on something. He's a complete misogynist. Cannot stand being asked for clarification by a woman and feels personally invalidated. Leaving the room, he said maybe he's not the right doctor for me. Well with all due respect, you're not the right doctor for anyone ! Well, unless you feel there is $urgery involved, right ? Disgusting. I left confused and frustrated and didn't want to book the follow up exam which imo would've led to more irritation and confusion. Should NEVER be seeing patients. Waisted all this time for bs meant to badmouth other doctors while doing worse. At least the other doctors solved my problem and you did not ! Terrible communication in the office too since the guy at the desk told me I should start antibiotic "immediately" then admitted it was a mistake. WHO prescribes antibiotic "as needed" if patient "does not have uti" ??? How careless and unprofessional can you possibly be ???"

"Excellent office! Prompt, friendly and professional. Dr. Song is a delight and is very professional. Great experience for an uncomfortable procedure. The female nurse practitioner is great as well. I would give them 10 stars if possible."

"Dr. Song was extremely rude and dismissive of the issues I went to see him about. He instead told me something to the effect of what's the point of treatment of this kind if I have other injuries and it looks like I'll be worse in a couple of years anyway. He asked me if I knew who the surgeon was for my other issue because that's where I was headed. He berated me for seeking help as if I'm not worthy of that. I've been asking for help for 19 years for the issue I went to see him about and after this very rude interaction I don't know when I'll have the nerve to do so again. I know someone out there can help, but Dr. Song was not even willing to try and chipped away at the little bit of courage I had mustered up. I thought he treated me that way because he doesn't usually treat females and I was wasting his time. When I left I saw there was an elderly lady with a bandaged foot getting checked in and immediately felt so bad for her. I hope she didn't end up in tears like I did. And no, I didn't end up needing surgery for the other issue."

"Can't say enough good things about Dr. Song! I called to schedule my husband's vasectomy and the office staff was nice and thorough. The appointment went well, healing was easy, and the follow up went perfectly. Such a small procedure but makes a world of difference! Go get snipped- you'll be glad you did!"