Unicare Community Health Center, Inc. 437 North Euclid Avenue, Ontario, CA 91762

"The experience I had was really great some like they care in I would go again if need to thank you for all your help"

"If I could give this place 0 stars I would. I took my newborn baby for her newborn checkup since there had been complications at birth. My appointment was at 11, they had me fill out paperwork and wait until 12, where they proceeded to tell me they could not see my newborn since she didnt have health insurance at 3 days old. MOTHERS BEWARE: YOUR INSURANCE COVERS YOUR BABY FOR THEIR FIRST 30 DAYS OF LIFE!! I called and argued and they finally saw my baby the front ladies said " I didnt even know this was a thing, billing the mom's insurance." Useless"

"The staff here does not care about patients. Neither do they care about your paperwork or mental health. I have spoken to the manager and she seems nice she listened to me and my concerns but honestly nothing has changed with the staff. Everyone there seems not to care. They have left me waiting at the waiting area for me to be called in and two hours passed and no one came to get me. Then I saw obgyn and it was a not so great experience especially the assistant “Ericka” oh lord she always seems in a rush and not wanting to spend too much with you. They are unprofessional. I am 40 years old recently had my appointment with the MD. Worst experience I came out crying feeling humiliated. He asked me if my baby had been a mistake since I was too old to be having babies. I wished there was someone else to talk to. Someone who can actually make a difference in this clinic I don’t anyone deserves this type of treatment."

"I took my son here for an annual well check up and had a great experience. The provider who assesses him was kind, professional and went above and beyond to help us. The nurse who took blood and gave vaccines was great, my son didn't even cry. She gave him a bunch of stickers and it made his day. We were in and out of the clinic within an hour and had no issues. I'm really surprised that there are so many negative reviews, because the place I went to today was nothing like what is described."

"This clinic is big on wasting your time. Even with an appointment, you're looking at a 1.5-3 HR wait for a literal 5 min doctor visit. That is, IF you see a doctor, more likely a nurse practitioner. All the reviews concerning the front desk staff are ABSOLUTELY TRUE. It seems in order to be hired there, they give them a questionnaire that probably looks like this: 1. Can you have an attitude w/patients as early as 9am? 2. Do you know how to be irritated by simply answering the phone? 3. Can you check a patient in & forget they exist for at least an hour? 4. Can you state the clinic's policy to several patients at once in the rudest manner possible? If you answered yes to any of these questions, you're immediately hired! Save yourself the headache and head to the Walnut St or Pomona locations. Your sanity will appreciate it!"