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ParkTree Community Health Center
1450 East Holt Avenue, Pomona, California 91767
About the ParkTree Community Health Center
ParkTree Community Health Center is a comprehensive healthcare facility located at 1450 East Holt Avenue in Pomona, California. As a trusted dental and health center, we provide a wide range of services to meet the needs of our diverse community. Our dedicated team of professionals is committed to delivering high-quality care in a welcoming and inclusive environment. Whether you need a routine check-up, dental cleaning, or treatment for a specific health issue, we are here to help. Visit us at ParkTree Community Health Center for compassionate and personalized care for you and your family.
Photos of ParkTree Community Health Center
1450 E Holt Ave, Pomona, CA 91767, United States
Opening hours of ParkTree Community Health Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of ParkTree Community Health Center
"Doctor and nurse are great but big problem are the front desk super rude and they take decisions to block you to ask or see your doctors. They are professional and make your life miserable and promote a lot of frustration and anger and emotional stress in patients. They don't allow you to get your medication from you preferred pharmacy. They want you to take your medicine from their guys who works next to superior market across the street. Real bad and stupid front desk because doctors are great."
"Very nice staff, the receptionist went above and beyond to find me another close appointment for my son after we were late and missed his appointment. The Dr and nurses were really patient and nice to my 7 year old son. Would really recommend this place."
"The most ridiculous medical office in the entire network. I made an appointment last week to get all my prescriptions filled with refills and NON of my refills got received by CVS and all i get is the run around and all they say is that well the doctor is busy and won't be able to get to the message i sent to her for 48-72 hours. I need the prescription TODAY not 72 hours from now."
"I have been reading the reviews about this facility. Appears like they don't care to respond to the reviews. However, I still decided to call in order to schedule an Initial Health Assessment which is recommended for new patients per my provider. I called Wednesday, July 20th and the call went to voicemail. Per the recording it states they are experiencing a high number of calls and to leave a message for a call back within 48 hours. It is now Friday, July 22nd. Never received a call back. Looks like I will be looking for a different medical office. 7/30/2022 I decided to visit ParkTree Community Health Center in person Tuesday, July 26th to get a first hand look and feel for the center. The lobby looks clean, orderly and is well lit. There were several patients in the waiting room It is a very busy office The only employee who was at the front desk was polite and courteous This might explain why people may have difficulties in speaking to staff when they call in. The center maybe short staffed. Or mismanaged But I still think my initial call I placed on Tuesday, July 20th should have been returned within 48 hours Since their recording states that callbacks are answered within 48 hours It shouldn't take someone to go in person to schedule an appointment. Fortunately my line of work allows me to do so I was able to schedule an Initial Health Assessment Appointment for myself without a problem for next month Since I don't have any recurring or pending health concerns at this time I can wait until then. However, the wait time maybe a challenge for someone who does. Every situation is different. I'm not positive if this review will receive an acknowledgement or reply from someone at the center Because when reviews are not acknowledged or answered it does not make for a good impression."
"Once you get an appointment the doctors are great, they know what they are talking about and take good care of you, BUT there's a huge problem when you call. My last visit 2 WEEKS AGO I was "prescribed" a steroid cream for my eczema. My pharmacy advised that they never received the prescription, which always gets sent electronically, never has been a problem with that before. So, I have been trying to get a hold of the clinic every time someone answers they say Park Tree please hold, no time to respond and they put you on hold. I patiently wait on hold FOREVER and nothing. Today I waited 45 mins just for someone to answer and hang up on me. I immediately called back and its 4:22pm and now the machine says thank you for calling we are currently closed!!! Here I am stuck with my eczema and no prescription. Horrible service I work in office environment, and I never treat my customers like that not even on our busiest days. So, upsetting I will be looking for a new clinic!!!!"
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