AltaMed Medical and Dental Group - West Covina

"i always have a good experience here no rude people and my dentist is always super nice & helpful. I’m feeling under the weather today and usually when I get rude comments I speak up and say what I have to say but today I wasn’t in the mood to even start an argument. I had a dentist appointment & I’m rescheduling to get my wisdom teeth pulled out. One of the lady’s comes up to the counter and asks the other lady “whats this for” (my paper) she says “for extractions” the other lady proceeds to say “they need to stop smoking” mind you I was standing right in front of her while she said this about MY paper. I don’t smoke and my extractions were for my wisdom teeth lol. To be more specific this lady was sitting on the left side of the desk in the far back closer to the door & this was about 12pm on feb 29th. I could’ve caused a scene but didn’t, don’t be metiche, be professional & keep you’re comments to yourself."

"Don’t come here for prenatal care. The OBGYN will be too busy to see you. They make you wait weeks for results. God forbid you have a miscarriage, you’ll never know because you won’t get to speak to a doctor."

"They dont care about you they give you the run around and when you call they hang up on you. They let me be ony broken to for 3 weeks and did not even give me a boot they also decided to call me after i looked for a different dr. They will wast your time."

"I been using Altamed as my provider for the past 9yrs I was happy with the service, but I’m really considering changing providers. Is ridiculous that they keep canceling appointments wether is for Dr appointment or Dental so far this year they have cancel my kids and my self appointments 6 times. Some of the calls to cancel are either 15min before appointment or until I get there they advise my appointment was cancel for whatever reason."

"I read a lot of reviews on here on how dental appointments are hard to get at this place and wait times were crazy but I was able to get an appointment for the next day and I only waited for about 15 minutes. All of the staff were super friendly. Dr. Luna did a quick but very thorough job in the dental cleaning, she was very kind and chatted with me through it all. Nice experience overall!"