Concentra Urgent Care

"The last visit was great as far as the time we spent waiting but the previous visit and most visits are way too long. Most regular visits, with an appointment, are 2 1/2 hours—most of it is waiting to be seen. This has had us seriously consider changing doctors"

"The actual test was smoothly and efficiently performed. However. The check-in process was manual. I was called three times to provide ID, form and some verification with the front desk as it seemed front desk was unprepared."

"Robbie the ex-ray tech should be promoted, he’s very competent and very resourceful. I appreciate his help when I went into the 24hour Santa Ana Concentra. I have always remained neutral with Concentras services, but this was the first time I have something positive to say. Got my issues taken care of with very limited help, thanks to Robbie!"

"Clean facility . Check in was easy enough but I wish there was better communication between staff and patient. I wasn't told how long my wait was and finally had to go up and ask when my request would be processed."

"Received a TB test for my employer. The staff was friendly and the service was fast for a medical office. Glad I chose this spot in particular. They took care of my needs and communicated with my employer promptly."