Providence Urgent Care - Anaheim Hills

"This is in regards to their billing. Do not go here unless you’re ok with paying for an outpatient office visit. Even though this place shows up under my PPO health insurance app as covered and it says urgent care outside on the sign, it is not actually billed as an urgent care. Instead of paying $20 I paid over $300. Yes, I missed the sign that apparently says this inside when you check in. Still think they shouldn’t show up as an urgent care when you’re searching for one"

"Staff are good. Facility is clean. It's a typical urgent care, so plan accordingly for wait times"

"Took excellent care of my daughter who developed an abcess after a dental procedure. They gave her antibiotics and able to get the abcess opened to drain in a short time this morning. Sadly, they referred up to UC Irvine Medical Center ER for further treatment. After 10+ hours and blood work, CT scan, with hours in between, the conclusion was that the abcess was draining on its own and no further care was needed. Urgent care actually solved the problem, and the UCI Medical Center ER took 10 hours to figure that out."

"Been here a few times. Unfortunately, it seems they don't have enough staff yet. They are still very new to the neighborhood. My wait times have been an average of 2hrs each time. Nice staff. Hope they get more physicians/medical staff to process clientele more quickly."

"The staff was absolutely wonderful, carrying and knowledgeable. The Dr Shelly Canlas didn’t want to write a prescription for pain. My ankle was Fractured and painful. She reluctantly called in a prescription for 5 pills and CVS didn’t have any, stating it was back ordered. CVS called and emailed the doctor Canlas several times and she never call them back to write something else. I had to make several calls to get the 5 pills which she sent to downtown anaheim several miles away. The Doctor has no sympathy for patient’s pain and traumatic events."