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St. Jude Heritage Primary Care - Diamond Bar
253 South Diamond Bar Boulevard, Diamond Bar, California, United States
About the St. Jude Heritage Primary Care - Diamond Bar
St. Jude Heritage Primary Care in Diamond Bar is a trusted healthcare institution located at 253 South Diamond Bar Boulevard in California. Our primary care providers offer a wide range of medical services to help you and your family stay healthy and well. Whether you need routine check-ups, vaccinations, or treatment for a specific health concern, our team is here to provide compassionate and personalized care. Visit us today and experience the high-quality healthcare services that St. Jude Heritage Primary Care is known for.
Photos of St. Jude Heritage Primary Care - Diamond Bar
253 S Diamond Bar Blvd, Diamond Bar, CA 91765, United States
Opening hours of St. Jude Heritage Primary Care - Diamond Bar
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of St. Jude Heritage Primary Care - Diamond Bar
"Same experience as many others have stated already. I went in for an annual physical that is covered my by insurance policy for which the clinic has stated they accept and will be covered (they still charged a $20 fee for "processing new patient". Now I'm getting charged for a $300+ bill for that service and another $200+ for blood work that should also be covered. Their contact number for billing services goes straight to voice mail--no one ever answers the call. Do not take their word for accepting your insurance plan. They will tell you they accept your insurance plan, which means absolutely nothing if not intentionally misleading. Your claims will be rejected. Contact your insurance provider and make sure they said the services will be covered under your policy."
"I never leave reviews and I wish I could give this place 0 stars. This place use to be great but ever since they switched locations it has gone downhill. There’s a reason why it has such low ratings. Don’t expect a call back from this place or proper care. No one ever called me to tell me what my lab results were. Instead I had to look on my patient portal and I had to call them three times over the span of days to ask why I’m not getting prescribed antibiotics when my labs clearly say I need them. And every time I call they tell me that the doctor is in office and they’ll send her a message so expect a call back soon. Guess what, she never does. I need antibiotics but because their lazy doctors won’t actually get back to me nothing is getting prescribed. So here I days later waiting for my call back with an infection that’s getting worse."
"Do not go here. This may be the worst doctor's office (if you can even call it that). I visited them on a whim for a preventative health checkup. Not only did my experience with the doctor leave me feeling frustrated due to his seeming lack of interest but then I get slapped with a $300 bill that my insurance will not pay for due to the way it has been billed from Providence. I cannot begin to express how irritating this is and how genuinely unhelpful the customer service has been. I'm sure some people will have good experiences with this place, but for the sake of those of us that get treated like garbage just for taking our health seriously I would highly encourage anyone to find another doctor's office."
"This place is ridiculous. The staff is very very rude. I had my appointment for 3 o’clock. I came perfect timing and they’re saying I was five minutes late and I drove 45 minutes to come here with my baby and this is ridiculous. I advise no one to not come here because they do not care and I have my appointment for over two weeks and they’re saying I missed my timing by five minutes. Ridiculous. I write this place is zero."
"Terrible communication. Deceitful, scummy, and scam-like behavior. I was asked if I had any questions. They didn't tell me they would charge me more than double for asking a harmless question. They changed the billing code to something that wasn't covered by my insurance. 100% a trap and money grab. My yearly check up visit ended up being ~$500 and less than half covered by insurance. I saw the doctor for 15 minutes and only had light conversation. I visited Dr Patrick James Bachoura's office. Very kind in person but promptly stabs you in the back. Don't go here. I'm appalled this type of extortion is allowed."
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