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Healthpointe Garden Grove
7052 Orangewood Avenue, Garden Grove, California, United States
About the Healthpointe Garden Grove
Healthpointe Garden Grove is a reputable healthcare institution located at 7052 Orangewood Avenue in Garden Grove, California. As a leading provider of medical services in the area, Healthpointe offers a variety of healthcare services including primary care, specialized treatments, and preventative care. With a team of experienced doctors and healthcare professionals, patients can expect high-quality and personalized care to meet their individual needs. Whether you are in need of routine check-ups or more specialized treatments, Healthpointe Garden Grove is committed to helping you achieve optimal health and wellness.
Photos of Healthpointe Garden Grove
7052 Orangewood Ave #6, Garden Grove, CA 92841, United States
Opening hours of Healthpointe Garden Grove
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Healthpointe Garden Grove
"Beginning with a thorough reflection, this review underscores a commendable commitment to enhancing service quality, as evidenced by the frequent survey requests following each visit, of which I have attended over 30 times. I will commence with an evaluation of the front office team at Garden Grove. Regrettably, the demeanor of the young male staff member can be likened to that of an impassive entity, while the young female counterparts, albeit present, seem to struggle with frequent errors and accessing assistance proves arduous. Furthermore, the lack of customer service acumen and empathy is palpable in the head Physical Therapist, whose prescribed exercises appear impractical and ineffectual. However, it is worth noting that the attending physician exhibited both affability and expertise. Overall, the absence of effective managerial oversight is apparent, exemplified by a witnessed incident where an older woman, presumably the office manager, reprimanded a younger colleague during my physical therapy session. Consequently, I anticipate concluding my sessions with anticipation. I would recommend seeking alternative venues for workers’ compensation therapy."
"I realized I had not been to this location in 8yrs—thus the “new client” type paperwork that I’d hoped to avoid—but despite the delay in being seen, I graciously waited because I understood the reason is precisely WHY I waited for an appointment for Dr Zenia Cortés…she is patient, actively listening AND answering any & all concerns, and is 1000% super thorough in her “bed side manor”. TOP NOTCH care, customer service & extremely kind & professional staffing!"
"These folks are kind and helpful. It’s been such a pleasant and refreshing change to the doctors I’m used to dealing with. I had a great experience seeing Dr Starley. She’s clearly quite compassionate, competent & caring for her patients. They use a hollistic approach which I appreciate & am thankful for. I’m very happy to have discovered this office. Would recommend to family and friends without a doubt."
"I have been coming to Healthpointe going on two years now. I like them because my doctor can work at different locations and I can choose which one is convenient for me. For myself, I need to seek different treatments from more than one doctor. And they have them located in the same locations so I don’t have to find a different facility. The staff are also friendly and professional."
"Horrible first appointment. I am here for a workers comp injury through no choice of mine. Arrived 10/18/23 at 2:45 for my 3:00pm appt. I had all my paperwork filled out prior to arrival to avoid any delays. At 3:45 I was called to the back and they took my blood pressure and said Dr Truong would see me as soon as she can. Waited another hour for her to see me. Its now now 4:50 … Dr T is now rushed because they close at 5. Waited a total 2 hrs for a 10 chat with her. Avoid this place if at all possible!!!"
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