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KCS Health Center - Orangethorpe
7212 Orangethorpe Avenue, Buena Park, California, United States
About the KCS Health Center - Orangethorpe
KCS Health Center - Orangethorpe is a premier healthcare facility located at 7212 Orangethorpe Avenue in Buena Park, California. This institution is dedicated to providing high-quality medical services to the community, with a focus on promoting health and wellness for all patients. The center offers a wide range of healthcare services including primary care, preventive care, specialty care, and diagnostic services. Our team of experienced healthcare professionals is committed to delivering personalized care and compassionate support to every individual who walks through our doors. Visit KCS Health Center - Orangethorpe for all your healthcare needs and experience top-notch medical care in a welcoming and comfortable environment.
Photos of KCS Health Center - Orangethorpe
7212 Orangethorpe Ave Suite 9A, Buena Park, CA 90621, United States
Opening hours of KCS Health Center - Orangethorpe
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of KCS Health Center - Orangethorpe
"Been going here for years in the past, and its just disappointment after disappointment. Jaewon Lee N.P. was my PCP. Was denied neuro consult after her exam of my arm. Was denied an appeal through caloptima because they state in their own words that she didn't document the exam and the examination was incomplete. This was through no fault of my own; it was simple due to her negligence. Tried to get a referral to see a psychiatrist. It was like pulling teeth. Dealt with someone else that authorized it, and after making an appointment and going there, found out she scheduled me to see a psychologist instead. Total incompetence!!!! I finally found an N.P that worked with a psychiatrist but it was through my own effort; working with the people here was a huge time waster. Even the front desk people somehow manages to screw up appointment dates and times. Complete clusterfk. The only positive is the phlebotomist is good here. Forgot her name but an older hispanic lady I think. I only come here to get my blood draw since I had a bad experience once at quest. My new PCP is at commonwealth location (Caitlyn Park) and that is a complete 180. Everyone there knows what they are doing and then some. Go to the commonwealth location and avoid this location."
"10/25/2023 Every time I call the KCS Health Center phone number during regular business hours, my call is not answered and I'm unable to speak with a KCS Health Center receptionist. The last time I attempted to speak with a KCS Health Center receptionist was at 9:30am on 10/25/2023. The message I receive is "We are unable to answer your call at this time" "We are unable to answer your call at this time." have filed a complaint with the California Board of Nursing and the Better Business Bureau Because I was transferred from the care of the KCS Health Center Anaheim psychiatric NP's care to the Orange County Healthcare Agency, I do not have enough of my psychiatric medication to last me until my first available appointment with a psychiatrist at the Orange County Health Care Agency on December 5, 2023. The KCS Health Center psychiatric NP and KCS Health Center Anaheim led me to believe that I would receive better quality care from Orange County Health Care Agency than from KCS Health Center. I discovered that I'm not receiving better quality care from Orange County Health Care Agency A mental health professional at the Orange County Healthcare Agency informed me that my previous medical provider has an ethical obligation to provide me with psychiatric medication refills until my first appointment with my new medical provider"
"I wanna talk about Jimmy(Korean speaker). All of my family to see a doctor here but he is not working this location. He is working call center to make appointments. I dont know where i can leave review. Anyway Jimmy is the best receptionist. He is super helpful all the time. He is definitely different than other employees. I think the hospital's medical staff are important, but the staff who make reservations and communicate with patients are also very important. He always listens to me, tries to find out what I need right away, and always provides the quickest callback. I am sure he is very committed to what he does and is doing a very good job for the KCS. I've been to a lot of hospitals, but I've never seen anyone as kind and willing to do their best for patients as Jimmy. I hope he doesn't move somewhere else while our family is attending KCS. I believe others will agree with my thoughts on Jimmy. I appreciate you to help everything for my family."
"The staff and doctors at KCS are all nice people! The people who helped me were very patient and friendly; they were able to answer any and all questions I had. Great place for Korean Americans as the doctors and staff can speak both English and Korean. They provide COVID-19 vaccines and have dentist and pediatric services as well. My visits have never taken any more than 30 minutes, and I thank the KCS staff for their efficient and prudent work!"
"Absolutely the worst, they never know what's going on with your chart of prescriptions, you ask for refills and they deny it because you didn't get it from them, even though they are the ones who prescribed it, they refuse to listen to anything you, constantly calling for refills because they can not communicate with the pharmacy. They make you wait for an hour or more at a time for an appointment. You can never just speak to your primary care because you have to go through different people first. There is no way to email them anything or receive emails. They constantly go out of their way to obstruct your care, and heaven forbid you need life saving medication because that's completely not a priority to them. Worst medical group ever. I've seen veterinarians with more competent staff"
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