Titanium Healthcare
12566 Valley View Street, Garden Grove, California 92845
About the Business
Titanium Healthcare is a premier medical institution located at 12566 Valley View Street in Garden Grove, California. Our dedicated team of doctors and health professionals are committed to providing top-notch healthcare services to our patients. From routine check-ups to specialized treatments, we offer a wide range of medical services to meet the diverse needs of our community. With state-of-the-art facilities and a patient-centered approach, Titanium Healthcare is your trusted partner in achieving optimal health and well-being. Visit us today and experience the difference in healthcare excellence.
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Contacts
12566 Valley View St, Garden Grove, CA 92845, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Their NP Nicole is absolutely the best! She provides excellent care to my elderly mom. Nicole really shows she cares for her by taking the time to sit with her and talk to her. I would have given five stars based on Nicole, but the front office staff needs work. I had to call in 5 times over 3 weeks to get my mom's handicap placard referral. I asked the front office manager to call me so I could talk to her about it. Never heard from her. Now my mom is being referred to a couple specialists. More than a week has gone by so I called to check into it (especially because one thing she is being referred for is causing pain and we were told it would be an emergency referral). I manage her calendar, so I asked them to call me so I could schedule the appointment. The person that answered the phone took my number and said someone would call me back. A couple hours later they called my mom instead. They do not follow the instructions given and do not do things in a timely manner. Titanium management better hope Nicole doesn't leave because we would leave with her."
"As far as healthcare goes, the doctors are staff are top notch. They are attentive and listen to your concern. They spend a considerable amount of time trying to get a patients exact needs. Ok great. So why 3 stars? Unfortunately this office has the same problem my previous one had plus a few others. After a great initial consult with Dr. Nemri, I was told that several other offices would be contacting me for specialized care and all my refills will be taken care of from my old doctor and refilled. Only one specialist out of a handful contacted me. As I wasn't told who would be contacting me or how, finding any information was pretty difficult. Every single prescription except one was not refilled which led to a lot of discomfort on my end and hours of sorting it out on the phone. Speaking of phones, this is the main reason for 3 stars. As far as I am aware, if the receptionist is taking a call, this office has no way of being put on hold. You just get a busy signal. This leads to all of the offices patients calling constantly, desperate to get through. After calling over 30 times in one day, I finally reached the front desk who then transferred my call to a non-existent extension. My pharmacist also indicated that they are having the same issue. I finally got it fixed, but not without days of attempting to get through. Seems to be more a feature of this office than a bug. All of which is really sad because I genuinely had great interactions with everyone there."
"Nicole is an excellent NP. She has been caring for my entire family, including my 90 year old mother, for many years. Nicole and the staff do an excellent job putting patients at ease, listening and prescribing the needed medical attention."
"5/5 Stars!!! Ive found it pretty hard to find a consistent primary doctor but I am extremely grateful that I found Dr.Nemri a few years ago. Some of the best care I have ever gotten. Answers all of my questions and concerns thoroughly."
"This place is great. Dr. Nemri is awesome. She is super thorough and asks a whole bunch of great questions. Also, She is very professional and kind. She made me feel better. Also, the staff are awesome "Rosa, Christina, and Diannette". They are really friendly, personable and just genuinely good people. Diannette(probably spelling her name wrong) is also really funny and really cool. I actually really enjoy going to the doctor now."
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