Friends of Family Health Center
501 South Idaho Street, La Habra, California 90631
About the Business
Friends of Family Health Center is a trusted institution located at 501 South Idaho Street in La Habra, California. As a comprehensive healthcare facility, we offer a range of services including dental care, medical consultations, and overall health services. Our dedicated team of professionals is committed to providing high-quality and personalized care to patients of all ages. Whether you need a routine check-up, dental cleaning, or treatment for a specific health issue, our experienced staff is here to help. Visit us at Friends of Family Health Center for all your healthcare needs.
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501 S Idaho St, La Habra, CA 90631, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 16:30
Sunday:
Closed
Reviews
"I want to give 5 stars to my PCP Ester. As for the behavioral health department, the reason for my 1 star review is because of the assistant SUZY. I have went through the reviews and I see I am not the only one who has been disrespected and told out right lies by her. As a PA-C myself, I know my medical rights. To have an assistant (nursing or MA) try and take advantage of a patients’ possible lack of medical knowledge is absolutely disgusting. Once confronted, she either hangs up or transfers you to someone else mid sentence. I have no idea how she still works there after years of people leaving bad reviews because of her. It’s quite sad because the actual providers are very professional and caring, and would ultimately lead to 5 star reviews. Unfortunately, because of the assistants attitude the whole business and building takes a hit. Might I add, this is for a field where mental health should never be taken lightly. Suzy has truly been the worst encounter I have ever had with any assistant, and sad to say it happened more than once."
"Services are becoming worse. It's been several occasions when I speak w scheduling clerks, then they call me to give me a different appointment, they accuse me of being confused, then they agree to be mistaken. Dr's are not the best either aside from amazing Esther Guadado, Esther is the reason why i dont change prividers location, but will do if this continues."
"I took my daughter this morning to her follow up appointment. When I arrived the front staff ladies told me her appointment was cancelled and that they had left a voice message to to notify. When I asked her to repeat the phone number on the account she confirmed the last 4 of my child’s dad. So I nodded my head to let them know that was not my number. Then they go ahead and confirm the other number on file. But that they only called one number which was dad. I was so mad. I had to walk away before I became rude or disrespectful. Like what is the point of having two numbers on file if they’re only calling one? Unfortunately I’m the parent that lives 50 minutes away and It sucks my daughter was late to school for no reason and that I was late for work too for no reason! If they would have called both numbers on file I would have avoided having a bad morning! The staff is poorly trained!!"
"Definitely one of the worst hospitals I’ve been too. I genuinely feel like the doctors don’t care and the front desk for pediatrics don’t know what they’re doing. 3 times I brought in the same form with my parents signature granting permission for me to take my young sister in for an appointment, and all three times they said I wasn’t in the system. All three times I brought in a form and they made me re-due setting me back time. I always do my part and they simply aren’t doing theirs. How hard is it to do your job and do it right the first time. It’s absolutely ridiculous how it has happened 3 times. They don’t seem to be improving their staff and they clearly don’t care. They waste my time and don’t consider actually doing their job."
"I work mon-fri so I can only go to the doctors on Saturdays. This is the only place near my house that is open on Saturdays. Called to make an appointment on June 28. The only available date was Saturday July 20. The doctor was kind and patient. The staff is friendly and the facility is clean. I experienced no problems. I will be returning."
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