Beverly Hills Urgent Care

"I go here once a month or so. The doctor I see has great bed side manner and the staff is very cordial. Please note, there is a $5 charge for debit/credit transactions. At one point, the Urgent Care asked for a same day covid test. I haven't been asked in several visits, but I always make sure to have a negative test result from the same day before my appointment."

"If you are going for a Botox treatment you won’t get what you pay for. The Botox we received here felt like water. We called and complained and got a retouch that also felt like water. Me and my friends won’t be coming back again, sadly. We really like the doctor but not the Botox."

"Took my son here after he fell at daycare and got a pretty bad cut on his forehead. Waited for over an hour before seeing the doctor, who took one look at the cut and told us he couldn't stitch it and we'd have to go to a plastic surgeon. We then didn't hear anything from them until we received an $300 bill. They waited until just prior to 90 days past our visit to send it out, and made sure to note in the letter that they would send us to collections if we hadn't paid within 90 days of the visit. They also called us the day after we received the bill to again threaten us with collections. Basically, they didn't provide any healthcare services at all, waited until the last possible moment to notify us of their charges, and used the threat of sending us to collections to extort us into paying quickly instead of contesting the charges in any way. This place is everything that's wrong with the American health care system. Lawyers bill more fairly than they do."

"I went in for a covid test last week. There was no communication during the 3 hour wait and no medical history taken, zero questions asked about why I needed a covid test. The nurse walked in the room and didn’t wash her hands or explain or ask anything. Just asked me to tilt my head back and not move. She only swabbed up one side of my nose. Negative results were given 20 minutes later. Cost $175. Super unprofessional, not clean and poor experience. I don’t trust the test result either. I have classic covid symptoms."

"UPDATE - After another conversation with my insurance company I have this information. The charges that were billed to my insurance company were, $350 for an Office Visit (new patient) $198 is allowed through the contract, and $800 for Treatment, $213 is allowed. As mentioned below the treatment consisted of a saline rinse and bandages. Officially their charge of $411.36 is within what is allowed by their contract. But does that make it right to charge that much for the type of services rendered? ____________________________________________________________________ My daughter cut her finger and we brought her in for possible stitches. The cut couldn't be stitched so it was cleaned and bandaged. Knowing full well what my insurance would and wouldn't cover, we were charged for the type of visit that wouldn't be covered. We paid $120 that day, and we are now responsible for $300+ for a saline rinse and some gauze because of the way the visit was coded. My INSURANCE company told me to have the doctor recode it and then resubmit. The doctor's office is UNWILLING to do this and has threaten to send my account to collections after only having sent me a bill barely a month ago. After a phone call with me, they called my daughter and threaten to hurt her credit if this isn't taken care of immediately. Clearly we won't be going back there - are you willing to take a chance?????"