1st Stop Urgent Care & Family Practice
2406 Torrance Boulevard, Torrance, California, United States
About the 1st Stop Urgent Care & Family Practice
1st Stop Urgent Care & Family Practice is a trusted healthcare institution located at 2406 Torrance Boulevard in Torrance, California. Our dedicated team of medical professionals provides high-quality urgent care and family practice services to patients of all ages. Whether you need immediate medical attention or ongoing primary care, we are here to help. With a focus on personalized and compassionate care, we strive to be your first stop for all your healthcare needs. Visit us today and experience the difference at 1st Stop Urgent Care & Family Practice.
Photos of 1st Stop Urgent Care & Family Practice
2406 Torrance Blvd, Torrance, CA 90501, United States
Opening hours of 1st Stop Urgent Care & Family Practice
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of 1st Stop Urgent Care & Family Practice
"I have been coming to this clinic for 4-5 years already and let me express that I am very pleased with the service they provide. If I can’t get an answer immediately on the phone which means the staff is attending to patients which is not a problem to me at all and I communicate through email which is more convenient and get immediate response oftentimes. Very cordial to their patients. Thanks to all of you."
"I love this place they are small and take excellent care of the people that come here !"
"I’m a caregiver in my patient be going with Dr. Aguerra clinic for over more than a 25 year Dr. Aguerra and his staff they are really compassion we his patient Martin love going we to see Dr. Aguerra in his stuff. every time that we go and visit the clinic, we know really take too long for Dr. Aguerra to see Marty we happy to having doctor Aguerra to be the head doctor for Martin steffer thank you doctor and stuff thank you so much Claudia and emi for your help whit my matter whit Martin supplies good blessed you lady’s doctor Aguerra and there staff are the best thank you everyone"
"1st and last time patient. This office is unsanitary! They had me pee in a cup and use the same pen that every one uses after they’ve used to restroom to write my name on the cup. When the nurse took my blood she laid my arm on a bare counter with no tissue underneath. I came in for a follow up appt to get my blood results and I had to pay another co-pay. The woman told me every time I see the doctor I have to pay. The floors are dirty, the rooms are un kept. I do NOT recomendable this office. The nurse is nice, the receptionist has an attitude. I asked the nurse how often do they have the maids come through and she advised me they do not have maids and they clean the office them selves. From the looks of it, it’s probably done 1x a week I will be changing my doctors office immediately."
"I came into this urgent care last week on a Holiday (2/18/2019) as a walk-in for an upset stomach. The doctor treated me and recommended running some blood-work as I have not had a primary care physician in over 2 years. The blood-work was ran and we scheduled an appointment for that Saturday (2/23/2019) to go over the results in person. I called ahead of the appointment time of 10:30 am to confirm, then showed up on-time at 10:30 am to the appointment on Saturday. I then proceeded to wait 30 minutes after signing in without the front-desk staff acknowledging that I had an appointment, or that they were behind. I waited till i was nearly the last person left in the waiting area and approached the front desk to ask how much longer it might be for my appointment. In all it took them 40 minutes AFTER my scheduled appointment time for them to give me a room and an 1 hr and 10 minutes till i was seen by the doctor. The staff came in approximately 20 minutes after I had been sitting in the room and apologized for the wait explaining that they were having trouble getting my blood results faxed over from the lab. The doctor comes in a little while afterwards, apologizes for the wait, goes over my blood-work with me. I ask for a copy of the blood-work and they oblige. I leave without looking at the blood-work, but when I view the blood-work I realize that they gave me blood-work from September. Which means that they had me wait 1 hour and 10 minutes (For an appointment) to go over the WRONG blood work. I called them back requesting the correct blood-work, they had the doctor go over it with me on the phone so i would not have to return and promised they would email me the correct results. Which I STILL have yet to receive. Now I would not be complaining about waiting an hour and ten minutes at a doctors office had I been a walk-in patient OR even had it been acknowledged to me that they were behind on patients before I approached them myself. However, being that this clinic only opened an hour and a half before I arrived (at 9 am), and had a sitting room full of patients indicates that they are not doing a proper job of prioritizing appointments over walk-ins. On top of that, they did not have any of my paperwork ready for an appointment that had been scheduled DAYS in advance and was confirmed that morning. THEN, their negligence to even notice that the blood-work they gave me was incorrect. There is very clearly some need for proper management in their office as their front staff does not seem to know how to prioritize walk-ins vs appointments, allocate time to pulling paperwork needed for appointments AHEAD of the appointment time, and in general provide accurate wait times for patients upon sign in. The doctor was nice, professional and friendly. This review is not about him, but his front staff."
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