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Cedars-Sinai Surgery Center of the Pacific - Santa Monica
2121 Wilshire Boulevard, Santa Monica, California 90404
About the Cedars-Sinai Surgery Center of the Pacific - Santa Monica
Cedars-Sinai Surgery Center of the Pacific in Santa Monica is a premier healthcare facility located at 2121 Wilshire Boulevard in California, United States. As a leading hospital specializing in surgery, we provide top-notch medical care and cutting-edge surgical procedures to our patients. Our team of skilled surgeons, nurses, and medical professionals are dedicated to providing the highest quality of care in a state-of-the-art facility. With a focus on patient safety and comfort, we strive to ensure a positive and successful surgical experience for all of our patients. Visit us at Cedars-Sinai Surgery Center of the Pacific in Santa Monica for all your surgical needs.
Photos of Cedars-Sinai Surgery Center of the Pacific - Santa Monica
2121 Wilshire Blvd Suite 201, Santa Monica, CA 90404, United States
Opening hours of Cedars-Sinai Surgery Center of the Pacific - Santa Monica
Monday:
06:00 - 17:00
Tuesday:
06:00 - 17:00
Wednesday:
06:00 - 17:00
Thursday:
06:00 - 17:00
Friday:
06:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Cedars-Sinai Surgery Center of the Pacific - Santa Monica
"Very kind and compassionate staff here. I had no issues with billing, so I can only comment on their level of care. Everyone I came into contact with was friendly and put me at ease. This being my first outpatient procedure, I wasn't too sure what to expect, but they explained it all to me. Let's hope I don't have to come back but if i do, I know I'll be treated well!"
"Incredible care with a great staff. I hate surgery but these folks made it easy and kept me comfortable, warm, and informed. Could not have asked for better care."
"I recently underwent a surgery at the Surgery Center of the Pacific in January, and my experience aligns perfectly with the concerns raised by Candymanfb in their review below. I felt compelled to share my own ordeal in the hope that it might serve as a cautionary tale for others. The trouble began right from the start when I was asked to make an upfront payment just minutes before my surgery. Although my insurance had also agreed to cover a portion of the expenses, I was told that paying upfront was mandatory. This was my first hint that something might be amiss. Fast forward seven long months, and I am still embroiled in an agonizing battle to secure my rightful refund. Despite numerous follow-ups and hours spent on hold, the money that should have been reimbursed to me remains elusive. It is astounding that such a reputable establishment could display such a shocking lack of transparency and accountability when it comes to their financial transactions. The recurring issues with the billing department are deeply concerning. It's one thing to endure the physical and emotional stress of surgery, but to have to fight tooth and nail for a refund that should have been straightforward is utterly disheartening. The indifference and apathy displayed by the staff in the billing department only add to the frustration. I feel compelled to share my experience and urge others to exercise extreme caution when considering this surgery center. The risk of falling ill due to the stress and frustration involved in securing a refund from their billing department is simply not worth it. There are undoubtedly better options available, and I strongly advise prospective patients to explore those alternatives. In conclusion, I cannot recommend this surgery center to anyone based on my firsthand experience. The ongoing ordeal with obtaining my refund has been a source of immense frustration and disappointment, and I sincerely hope that others can avoid such a distressing situation. Proceed with caution, and explore alternative options that prioritize patient care and financial transparency."
"In my experience, everyone - the scheduling team, reception, anesthesiologist, pre-op nurse (who also wheeled me to my ride home) and so far (procedure was today) surgeon, Dr. Sull - was informative, pleasant, responsive, efficient and overall great and professional. I went to a competitive university hospital ortho team several times before, and I’m glad that if I had to have this surgery, it was here."
"Insurance fraud by the center’s billing office with two years to get refund. The surgery center required a payment minutes prior to surgery, but refused to reimburse after insurance paid. The center appealed the low payment, but again did not reimburse after the additional insurance payment. They had received payment but did not credit it to the account, because “it was paid below contract”. I informed insurance of the required payment prior to surgery the day of and informed the insurance carrier of what the current situation was. Insurance told me to get documents of personal payment and current account status. When I informed Morgan, the out of state billing representative, of the account status request and the asked some pointed questions - the reimbursement process magically began. If you are a cash patient you’ll be SOL, but if insurance is covering your procedure they are required to only accept one type of payment. Unfortunately, I didn’t get the chance to get the California Department Insurance or my insurance’s fraud department actively involved, but I’m glad this ordeal is done with."
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