Intertrips
680 South Brea Canyon Road, Diamond Bar, California, United States
About the Intertrips
Intertrips is a renowned institution located at 680 South Brea Canyon Road in Diamond Bar, California. With a commitment to providing exceptional travel experiences, Intertrips offers a wide range of services including tour packages, vacation planning, and travel consultation. Their team of experienced professionals strive to create unforgettable journeys for their clients, ensuring every detail is taken care of to make each trip truly memorable. Whether you're looking to explore new destinations or simply relax and unwind, Intertrips is dedicated to making your travel dreams a reality.
Photos of Intertrips
680 S Brea Canyon Rd STE 278, Diamond Bar, CA 91789, United States
Opening hours of Intertrips
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Intertrips
"Intertrips gave me a great travel experience. I booked their Thailand tour. We encountered a small problem with travel documents before departure, but their staff was very responsible and responded quickly to solve the problem. And the local tour guide is also very good. Although it is not the most luxurious tour I have ever done, it is definitely worth the price. I will recommend it to my friends!"
"Intertrips provided excellent customer care and service. When I connected with Intertrips, Jenica was my first contact and was very helpful. She quickly determined my needs and directed me to Anni the one most qualified to assist me. Anni knew exactly what to do. She was very efficient and completed my service request in short order. I could not be more pleased with the service I received and look forward to working with Intertrips again."
"Originally booked a China trip In March of 2020. Allowed us to book any other trip. They would have only refunded $800 of our $4000 that we paid. So we opted for the 8 day Eastern Whispers trip. We booked an extra day at the beginning and end of tour. The tour was operated through Europamundo. A Spanish tour company. We didn't meet are actual guide until the 3rd day. He wasn't at the hotel we were assigned. We booked in January 23 and didn't get flights booked until July the price increased, we had to pay more. We were booked on basic economy. Couldn't upgrade seats. On the tour after first lunch stop we had people leave tour for Switzerland and another group from Italy join the remainder of group. And small group or Arabic speakers with their guide and interpreters. Seems like group always changing. Bus held 50 people, you weren't allowed to use the toilet on board. No assigned seats, first come first served. Except front seats occupied by guides and interpreters. No notice placed in first hotel as to when we were leaving. Bus arrived 45 min. Late. We had to be on time but bus often wasn't on time. 3-4 different tours on bus that went to same cities. We booked optional tours in Advance and they tried to book same night said dinner theater full. It took over a week to get refunds. Only the last extra dinner happened because we were picked up by the Spanish tour group arrived late to dinner, sitting in the far back corner. Couldn't see the stage. Didn't know names of hotels until 24 hours before we left. None of the hotels were on our original booking itinerary. All of the hotels were fine. None of them in downtown or city center. Never been on a bus tour that had groups of people getting on and off tour before. The sights were amazing, the local guides were great. No response from shuttle service when were involved in a car accident when the driver rear ended the car in front of us. In Prague, Vienna and Budapest the hotel were close to bus or subway stops. Plenty of time allowed to get dinner or food at stops."
"I originally booked a Thailand and Hong Kong trip for January. Due to China closing to tourists, I asked to change the trip to Europe, as it was still open. It took quite a bit of negotiation and compromise but intertrips got me my vacation. They rarely initiated communication, but their service was great and they helped out many times to solve problems. It seemed to help when I would offer suggestions and alternatives to issues. I would use them again and recommend them, just understand that they don’t do refunds, so maybe don’t plan one out too far in advance to avoid disappointment. Daisy was the one who came through for me and provided the best customer service."
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