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Ventura County Medical Center - Orthopedic Clinic
133 West Santa Clara Street, Ventura, California 93001
About the Ventura County Medical Center - Orthopedic Clinic
The Ventura County Medical Center Orthopedic Clinic is a leading healthcare facility located at 133 West Santa Clara Street in Ventura, California. Specializing in orthopedic care, this clinic offers a range of services to help patients with musculoskeletal issues. With a team of experienced orthopedic specialists, patients can expect personalized treatment plans to address their unique needs. Whether dealing with sports injuries, joint pain, or fractures, the Ventura County Medical Center Orthopedic Clinic provides high-quality care in a compassionate and professional environment. Visit this clinic for expert orthopedic care in Ventura County.
133 W Santa Clara St, Ventura, CA 93001, United States
Opening hours of Ventura County Medical Center - Orthopedic Clinic
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Ventura County Medical Center - Orthopedic Clinic
"Completely inconsiderate of their patients time. Book too many people and then blame it on the holidays and tell us we can reschedule. Waiting 2 hours is not acceptable. I’d go elsewhere if you have the choice. Never waited this like for a scheduled appointment in my life."
"they called to confirm an appointment I had. They gave me the wrong time, and turns out I even had 2 appointments. The lady at the front desk decided to correct me “we aren’t a hospital we are a clinic”. Someone at one point told me that I was fully covered and not to worry. Howcome I can’t find the doctor on my insurance page then? Alright lady well I have a broken ankle and I don’t care who you are or what you are, I just wanted to find someone that covers my medical insurance. We get transferred to billing. Brian says “I don’t know”. You don’t know how your doctors get billed? Isn’t that your job? We get transferred to a manager named Yvonne. She didn’t want to talk to us. Yvonne I’m sure told the front desk it was then okay to give the TAX ID. Why did I just go through billing and trying to get to your manager? What makes you think people are going to want to step foot in that office when there is attitude from the front desk to the managers. Come here for terrible service and if you want to be overcharged , liars!"
"I wish I could give them negative stars. These people are crooks and thieves. They gain thousands of dollars from your insurance, then want you to pay to pay the same (even if your policy is only 10% and you paid). Then they send you to a credit agency FOUR YEARS LATER to go into collections because they double dip! These people give your insurance a headache, your doctors office a headache and I’m sure you result in a brain tumor from the stress they add to your life. They perform illegal operations and I hope the Better Business Bureau shuts them down soon!!"
"Haven't even made it in the door, not looking forward to it. Their phone system offers to take messages so after about 10 minutes on hold I finally left one. It doesn't say they will be listened to or acted on, or that your call will be returned, so perhaps I shouldn't be too dissatisfied that I got no response. But I am. Having got through to someone today, I've come to appreciate my failure to do so in the past: The clerk seemed to struggle to formulate questions that asked clearly for what she actually wanted to know. She interrupted me when I was speaking. She either has trouble understanding clear specific questions or has trouble clearly answering them - or simply listens poorly (and then talks). She asked me questions I had answered in previous calls. She asked me questions I had already answered to her, during THIS call. She finally hung up, no doubt frustrated, before I could give her one of the pieces of information she asked for - my doctor's phone number. Incidentally, after being in business here for as long as VCMC has, it seems odd that they have to ask patients for the phone number for local doctors who have also been in business in the area for several years. As manager of such an office, I'd have a contact list of local doctors so that staff could find the numbers quickly for themselves. Assuming they don't know how to use Google, which seems to be the case. So, I get the impression that office management is weak, and makes poor staff choices, which leads to unpleasant and wasted time for both staff and patients. Although that really tells me nothing about the actual doctors - it does not instill faith. Why would they put up with that in their front office? Perhaps the Hippocratic concept of 'doing no harm' should be extended to creating a front office experience that doesn't leave your potential patients so unhappy they're willing to spend the time writing a review like this."
"If you're ok waiting over 2 hours for an appointment where the Dr. Literally talks to you for 4 minutes and rushes out while still explaining things to you then this place is great! I would give 0 of I could... I literally waited over 2 hours with my 2 year old son, seen the Dr. For 4 mins, then walked into the hall way because no one escorted me out! Only to stand there while 2 very unprofessional techs argued over what rooms to put patients in.... Btw they seen me standing there waiting to ask a question! Continued their argument to then walk away! I had to say uhhh excuse me!!! Do I just leave now or get checked out or what!! Definitely will never ever EVER come here or recommend anyone to come here ever!!"
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