Eros Tours and Travel Inc.

"Stay away from this travel & Tour. It’s a pick pocket. I bought 2 tickets from them. The 1 I cancelled in 12 hours which should be fully refunded but they didn’t. The other I cancelled in a couple of days. Besides the money they’d charged, charged my card for additional $ (“48.56 + 59.56 + 75.00”) as the service charges and didn’t refund me anything so far in 25 days. I wish them the worst of luck. Check out in picture what they charged."

"SCAMMED ME TOO!! First red flag TODAY they hung up in my face immediately when I mentioned my FLIGHT CREDIT aka REFUND. (Well, I also brought the travel insurance for August trip but fell ill so cancelled. Wonder if that was fake!). September 2, weeks later, I tried to use my CREDIT REFUND voucher funds of $388 in for October round trip I found myself on the American Airlines (AA) website for $382 fare. Can't move forward per AA website without EROS so tried to work with them...but they fabricated a fare increase of $195. Incredible! I was on hold for an hour for some B.S. SCAMMERS."

"Absolute trash company. Be prepared to be scammed. No transparency and no credibility. Stick with Expedia and other credible travel services. They will allow you to process with an initial fare and then advise that only more expensive tickets are available. They will charge you an exorbitant fee to make any changes. Buyer be ware and be warned"

"This company charged my card and I NEVER booked a flight with them. I immediately filed fraud charge with my bank. Well pleasantly surprised that after this review, I received a call from the company. I did in fact book a flight but the $25 charged for change of the flight, I didn't authorize nor initiate. Mr. Henry sent confirmation email that my refund for the $25 would hit my card within 5-7 business days. I appreciate the prompt response. Thank you Eros Tours and Travel Inc."

"This agency is a complete fraud. They don't even deserve a singe star . Delta airline changed my departure time from 515pm to 508pm and this travel agency charged me $75 for that change. I didn't initiate the change. The 7 minutes departure time change just (a reminder from the Delta airline) and they took advantage of it and charged my credit card 75 bucks . In effect whenever there is a little delay or change by the airline you the customer will be charged $75. When I called them they told me that my card was already charged so I can do what I want. I have contacted my bank for a refund ASAP COZ I DIDN'T AUTHORIZE THE PAYMENT. Sad to say that this wasn't a new flight. Is the same flight with same ticket. I have got such bulletins from other airlines or agents as reminder with no chargeable fees more so $75. Those booking with you guys in future should be ready to pay $75 each time there is change by airline and they will be doing so at their own peril. What a scam they have been warned !!!"