AAA Huntington Beach Insurance and Member Services

"This morning I was at AAA at opening and was asked to sit in a specific section for my type of AAA help. I saw Sherri B. at a desk a distance away and a piece of paper flew off her desk. I retrieve it for her and she thanked me. I went back to my seat and waited. Since I was the only customer waiting and staff were busy talking, Sherri decided to help me. At her desk farther away, she handled my request to change my name to the primary on our membership and delete my wife's name from our RV insurance. My wife passed last month. Her compassion, sympathy and care to listened to my situation made me feel better. Sherri epitomizes quality, efficiency and picking up the ball when others should. Thank you Sherri for listening."

"Olga is the best very nice and handles everything we do in a polite and fast manner. All Staff there makes it a nice transaction. Never go anywhere else"

"Original quote for insurance was average to other companies but a 2 weeks later i received a bill for 353.00 extra after paying the full amount. Very disappointed."

"Awful manager I have ever met in the U. S. Her name is Lamoria. I visited her office in this AAA location since her subordinate Jonny Pham used my credit card info in the filing without notifying me to make payment. The first time she was in a meeting out of town as her coworker said. But nicely gave me her email and phone number. I emailed her to make an appointment but she never responded. I called her but she never picked up the phone. I ma my have visited her office again and the result is that she cheated me saying she would find a solution and email me but she never did so. I ended up give up my AAA membership for such a horrible experience. And will keep seeking justice from AAA."

"Went there to renew my car registration. Waited maybe 5 min to get to the window, where a super nice lady took care of me. Paid, got the paper and the sticker within couple minutes. Not my first time dealing with this place and every time it’s so fast and workers are so helpful. AAA>DMV"