Barker Tours and Travel

"We were looking for a package deal for the Rose Bowl game and parade. I found Barker Tours by googling packages. Their price looked good for the package so we went with them. Everything went well and they also were willing to modify the package to meet our needs. Anytime I had a question they return my call or email right away. I would definitely use them again! Bob P. - Muskego WI"

"The seats at the Parade were wonderful, well worth the price of admission! The Parade and decorating site was the main reason for our trip anyway. Our guide Sheri was a native with some fun Pasadena insight. However, I felt this may have been her 1st time on this specific tour. There were a number of situations about which she had not been informed, i.e. the float decorating site, the bus location in Hollywood, or the food/drink items allowed at parade. The Farmer's Market was a disaster! We had no idea where to eat, sit or shop. We weren't terribly interested in the "LA/Hollywood" sites, but understand that it was a multi-interest tour. The non-functional toilet on our bus was unfortunate. All in all, it was an enjoyable experience and a wonderful way to celebrate our 40th!"

"We went on the Rose Parade Tour last week and it was wonderful. Our hotel was excellent, our tour guide Sheri was awesome. She is from Pasadena and had so many stories to tell about the parade. You could just see the love she has for Pasadena and the parade! She gave us a great tour of LA, Beverly Hills, and Santa Monica. She took excellent care of all her passengers and made us all fell welcome and included. Our bus driver did a marvelous job maneuvering that giant bus in and out of some tight parking spots. It was impressive. The lunch after the parade was amazing. I would definitely do another trip with Barker Tours! Thank you for a wonderful experience!"

"We were very satisfied with Barker Tours and Travel. We had wonderful accommodations; the itinerary was perfect. Our bus travel to the float barn, the Rose Bowl Parade, the Rose Bowl and a tour of LA was very enjoyable and so convenient. Our tour guide, Matt, was exceptional in his knowledge of Pasadena and informing all of us what was the itinerary each day. I would recommend Barker Tours for a stress-free, most enjoyable 3 days of Rose Bowl activities ."

"I used this tour company for the 2019 Rose Bowl Parade, and Football Game. The day we were supposed to go to see a preview of the Parade floats being decorated, we boarded the bus and was halfway there when Marie, our tour guide figured out she left the tickets for us at the hotel, so we had to return. When she returned she still did not have our tickets. She announced over the intercom, that she realized that she had thrown them away. But told us the other tour guide had 14 extras. There were 40 of us on this bus. some minutes later she was passing out tickets that she must have had in her purse. Great we have tickets, but now we are late. So we get there and she tells us all to just go left and follow the people. While we were in line some 20+ of us, she came walking by, telling us we were supposed to come with her to go in as a group. None of this was said on the bus prior. She was disrespectful to all of us, making it as though it was our fault we did not hear her say something that was truly never communicated to the group. That many people can't be wrong. She told us we would never make it in time, to get to the bus leaving time. All the time being very ignorant to us all. I took the initiative to call the owner of the Company Winston Barker and relayed the concerns of the group of us, and about how we had been treated. He apologized and gave the normal pleasantries one would give in this circumstance. We returned to the bus and were waiting to leave, Marie thought there were still people missing and was waiting outside the bus. As a group we were sure everyone was back so I went to tell her this. She looked at my name tag, and said to me, "oh you are John D..., maybe you should ride on the other bus since you called my boss and complained about me." This was unprofessional for her to even suggest such a thing. But what I find most disturbing is that Winston Barker felt it was appropriate to give my name out directly. At that point I contacted him via email to tell him that this had happened, and again same pleasantries...what business owner singles out a customer like that. I came to find out later at the hotel that Marie had been telling everyone of my complaint as well as my name. Beyond all that, the hotel was great, and the bus driver was great. But after looking at the other tour companies at the same hotel, Barker Tours had no organization or structure to their tour. Al Brooks Company really looked as they had it goin on. I saw Winston Barker at the Football Game, where he had the opportunity to search me out to discuss this situation, sadly he did not. I would not suggest this company at all."