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FCPP Family Health Aero Vista
892 Aerovista Place, San Luis Obispo, California, United States
About the FCPP Family Health Aero Vista
FCPP Family Health Aero Vista is a leading healthcare institution located at 892 Aerovista Place in the beautiful city of San Luis Obispo, California. Our dedicated team of healthcare professionals is committed to providing high-quality and compassionate care to patients of all ages. From routine check-ups to specialized treatments, we offer a wide range of services to meet the diverse healthcare needs of our community. With a focus on family health and wellness, FCPP Family Health Aero Vista is your trusted partner in achieving and maintaining optimal health.
Photos of FCPP Family Health Aero Vista
892 Aerovista Pl #130, San Luis Obispo, CA 93401, United States
Opening hours of FCPP Family Health Aero Vista
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of FCPP Family Health Aero Vista
"I have never left a negative review in my life. Anyone in a service industry deserves respect and understanding. However, my experience was so shocking, I feel it is necessary for others to know. I made an appointment due to some concerns with my eye having blurred vision. The call center rep was efficient, friendly, and very helpful, even made a same day appointment for me! I went back to work, and missed a call from Christine Burg's assistant saying I should go to the ER. Obviously, this was upsetting, so I called to get a better explanation. I was shaken and scared and really needed answers before going to the Emergency Room which usually indicates an extreme or life threatening condition. Instead of gently helping me understand I was repeatedly told that the reason for the ER recommendation was because "they didn't know me/my medical history" This doctor is in the FCPP medical group of which I have been a patient of the OBGYN department for 10+ years (who have been absolutely incredible through the pregnancy and birth of both my children and very attentive to my overall health. I love them.), however this did not seem to matter. The assistant then told me I could go to an Ophthalmologist if I knew of one, and I said I was unclear about the difference between and Optometrist and an Ophthalmologist, which is when I was told I was frustrated "and do I want her to help me or not". I was not frustrated. I was scared and confused and wanting a measure of sensitivity. Her tone and attitude immediately upon taking my call was annoyed and short. I said I was sorry to have upset her, and that I would just go and hung up. Needless to say I was a sobbing wreck and completely lost about how to proceed with my health issue. I ended up at an optometrist office who were kind and gentle and understanding, immediately referring me to a specialist who was able to make a next day appointment to be seen. To be clear I never saw or spoke with Nurse Practitioner Christine Burg, only her assistant. Bottom line is this: if you are not a patient of this office and have concerns about your health, I would NOT recommend this practice because if "they don't know you" they will send you to the emergency room."
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