Urgent Care of Pismo Beach

"I was visiting from out of town and needed immediate care. The receptionist was quick and friendly. Dr. Eric was able to diagnose, resolve the urgent medical issue, and provide proper medication/ after care procedures. The nurse did a great job with the wound dressing. Less than 1.5 hrs is amazing for the whole visit"

"I went to Urgent Care of Pismo Beach today and witnessed some of the worst patient care, not from my provider but the receptionist. An elderly couple came into the office after me. The receptionist was very rude to them, and they left very upset. This is not the usual for this office, I told her that she could have given them some grace. I hope that she will remember that one day this could be her and apply some kindness in the future. I found her behavior very disheartening and unprofessional."

"PA Kendra is hands down the best! I wish she worked for a doctor’s office so I could see her for wellness checks too. The ER and primary care dr couldn’t figure out correct meds for a simple UTI that turned into kidney infection, Kendra cured me. I bring my kids here whenever their pediatrician can’t get them in too."

"Slow and unfriendly. Waiting room the receptionist asked me the same question repeatedly she smirked and said, “I have a bad memory” Ummmm there were 3 patients in the waiting room and it’s your actual job to remember people. With only three other patients I waited over an hour only to have the nurse/aide not bother to introduce herself while she asked me questions that were explicitly on the forms in her hand (why I was in, etc.) and she was cold and impersonal. Thankfully I only needed a physical done, and the provider was lovely and communicated but the staff are the main face of any doctor’s office. I feel so sorry for the people who are sick, especially the children that are treated with such a lack of kindness. It takes no effort to extend that to people. And THAT is your jobs."

"Came in one person in waiting room and 5 staff members. From out of town and needed a strep check and medication. Been here 2 hours, said 10 more minutes an hour ago. This is nonsense and not worth bothering wasting your time. Supposedly NP not doctor I’m fuming!!! Another patient came in over 45 minutes after me and was seen prior. Not sure what this world is coming to?"