Enterprise Rent-A-Car 300 Gateway Drive, Hollister, CA 95023

"Called in and got a rental reservation for a Toyota Camry due to my vehicle needing repair and I have to go to work. Walked 5 mile from the repair shop to enterprise 300 gateway hollister, come to find out there was no car available for me to rent. Terrible service."

"This is the absolute worst enterprise in existence. I was stranded in Hollister with a broken down car and my card chips would work. They’re systems don’t take Apple Pay or let you swipe so they basically said “we can’t help you”. This is the only car rental in Hollister. I am appalled. They wouldn’t even manually enter a card with an authorization form or anything."

"I have been trying to contact the local office to schedule a pickup from my home to pick up the rental car. I already have the car reservation, just needed to schedule the ride to their office. No one ever answers the phone and after a while, their automated system drops the call. This is terrible customer service. Edit - Don't believe the response from the "owner". I have already contacted Enterprise corporate CS about this issue. The agents sent messages to this location to contact me to schedule the pickup. One agent even tried to call the office themselves and no one picked up for him either. He provided feedback to his management."

"I am a new customer to the Hollister Enterprise branch Office, and I am happy to report that the staff employees there are one of the BEST, and the friendliest. I have only rented from there 5 or 6 times since September of 2016, and have continued to keep renting in year 2017. My experience renting a car there each time has always been the same. I am greeted by very respectful, friendly, and professional employees..I have recommended to friends if they need to rent a car, that they go to Enterprise..."