Carmel Valley Medical Clinic

"As a new patient I have a Positive and Negative review. Dr. Nilmeier is a great Osteopath who’s treating patients there part-time. He has a pleasant manner, he listens and provides effective gentle body work as well as traditional medical care. However the front office is below par in: Answering calls, scheduling appointments and general communication with patients (every call requires being put on a long hold). They appear overwhelmed and under-staffed. They now require a “yearly administrative fee” of $xxx; although for 2020 this fee is only good for 6 months, and it’s payable again in January 2021. I hope they get their act together soon because they’re in a great location to serve many local patients."

"I cannot complain about this place enough. They charge an annual fee of $150. That fee is for them to convert from a paper office to a digital one (which seems like it should be their expense not the customers to me.) The doctor was kind but unhelpful and sent me home with no options when I came in. Then the staff called two days later with additional paperwork they wanted me to come back in and do and I told them I did not want to take more time off of work. They aren't digital so they do not have an email address. Next, 4 months after my visit I got a paper bill for an additional $230. When I made my appointment originally I had asked about my insurance coverage with their practice and this was not divulged. I was told I only had to pay a $20 copay. So now I am expected to pay $380 for nothing. I truly wanted help with a medical issue and now I'm just out a bunch of money which is really sad."

"Been with Dr. Gray several years now and he's always been prompt to see us and had appointments available quickly. He is competent smart and honest."

"Dr. Gray has been my doctor for several years. He is smart, kind, caring and careful with my health issues. He has never rushed me. He has been very patient and answers all of my questions. I highly recommend him. Sue Stryker"

"40 minuets wait for a refill prescription appointment and then smiles and goes to see an other patient who came later than you?!paid copay but wasn’t even admitted by the dr gray?! Doctor who openly exhibits impatience while talking to you?! Do you want this kind of doctor????!!!"