Mother-Baby Health (Orchard Pavilion) - El Camino Health
2485 Hospital Drive, Mountain View, California, United States
About the Mother-Baby Health (Orchard Pavilion) - El Camino Health
Mother-Baby Health at Orchard Pavilion, part of El Camino Health, is a premier healthcare institution located in Mountain View, California. Specializing in the care of both mothers and their newborn babies, this facility offers top-notch medical services in a warm and nurturing environment. From prenatal care to postnatal support, the dedicated team of healthcare professionals at Mother-Baby Health is committed to providing comprehensive and compassionate care to ensure the health and well-being of both mother and baby. With state-of-the-art facilities and a patient-centered approach, Orchard Pavilion is the ideal choice for families seeking exceptional healthcare during this special time in their lives.
Photos of Mother-Baby Health (Orchard Pavilion) - El Camino Health
2485 Hospital Dr, Mountain View, CA 94040, United States
Reviews of Mother-Baby Health (Orchard Pavilion) - El Camino Health
"It’s taken me a while to write this review because I needed some space between me and my delivery for a clearer and more objective review. My experience here was good. Then again, I don’t have anything to compare it to. The majority of the staff were fantastic from nurses, doctors on call and food staff. I had a few nurses that, looking back, really weren’t as helpful or accommodating as they could’ve been; one denied me Tums when my acid reflux was still present. I had my partner bring some to me since she flat out said she wasn’t going to request it for me from the doctor on call. I had the following nurse request it and she had no issues. I had several nurses that were AMAZING and gave me such help, guidance and great information! My biggest gripe was that I didn’t see a lactation consultant for a thorough consultation the entire time I was in the mother and baby unit. One came right before her shift finished at 9:30 pm and she stayed 10 minutes, very sweet but I hadn’t seen her in the two and a half days I had already been there. The other came on the day I was going to be released (day 4) and she apologized because she didn’t know I was there. She tried helping me and was very nice, but, she was running to other rooms while also assisting me. I don’t think the amount of lactation specialists were enough for what the floor needed. I believe she was the only one on duty. After leaving the hospital, I realized that the help and guidance I needed for breastfeeding was not what was needed to feel successful. I had rented a pump from the hospital to support me while I waited for my personal pump to arrive. ***Please note that you must return only at the Mountain View location**. My pump also had issues and I never got a return call from the rental place in the month I had rented it and even after I had returned it to the hospital boutique. She said someone would contact me and no one ever did. Thank goodness for YouTube and troubleshooting through that platform. I had to make appointments to see a lactation consultant after I got home, which was very draining after a c-section and giving birth. All this while juggling a new born and post-pregnancy. Breastfeeding and the how-to’s, after delivery, really are so important and I don’t feel like I left the hospital with the insight I needed as a first-time mom. I think that is also why breastfeeding seemed so daunting and frustrating to me. Please note that I also took the El Camino Breastfeeding class on-line, watched YouTube videos and read tons of articles and books to help me. All in all, I gave 4 stars because I feel that the area of supporting first time moms with breastfeeding could have been better."
"My wife and I truly appreciate the staff here. Very helpful and knowledgeable. Our experience during our hospital stay was great."
"Just looked at my daughter's photos from a hospital a while ago and remembered how amazing was that, especially during her delivery. Thank you so much."
"Delivery nursing station cut me off less than a minute of inquiring status of patient"
"I had a good experience during my delivery. The recovery period went well and the service they provided is very appreciating. The nurses are very well trained and approachable."
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