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Brentwood Physical Therapy
3901 Walnut Boulevard, Brentwood, California, United States
About the Brentwood Physical Therapy
Brentwood Physical Therapy is a leading health institution located at 3901 Walnut Boulevard in Brentwood, California, United States. Our team of experienced physiotherapists is dedicated to providing personalized care and treatment to help patients recover from injuries, manage chronic conditions, and improve overall physical well-being. With a focus on evidence-based practices and cutting-edge techniques, we strive to help our patients achieve their health goals and live their best lives. Visit Brentwood Physical Therapy today and take the first step towards a healthier, pain-free life.
Photos of Brentwood Physical Therapy
3901 Walnut Blvd a2, Brentwood, CA 94513, United States
Reviews of Brentwood Physical Therapy
"Incredibly impressed with the detailed help and advice. Would absolutely recommend. The staff went above and beyond to make me feel educated and prepared to heal. Thank you so much!"
"I was given a referral for post op PT on my ankle and my Dr faxed a copy too. I literally spent one week, calling twice per day at various times and left 4 messages. Not ONE phone call has been returned, 8 days later. What sort of place is this? I'm assuming it's run by incompetent staff. Now I have a new referral for somewhere else in Brentwood. Thanks for delaying my PT Brentwood Physical Therapy."
"My initial call to make an appointment, the female who answered the phone was not friendly and got the impression I was bothering her. I asked to make an appointment then she said they were booking far out. I said that was okay so I made an appointment. On arrival for my appointment, there was no one at the front desk. I waited 10 minutes, then the therapist came out. He applied heat to my neck for 15 minutes. I sat in the dark room for treatment room during that time by myself. When he returned, he gave me a sheet with three exercises to do for the next three weeks on my own. The receptionist or whoever she was, finally came to the front desk, and acted like I wasn't there. She greeted the customer behind me in a very friendly manner but acted like I was invisible. When I tried to make my next appointment, they wanted to schedule it out by three weeks. I told the receptionist I was supposed to be seen 2 times per week, every week for 6 weeks. At this point the therapist came out. I reminded him that the orthopedic surgeon prescribed therapy 2 times per week for 12 weeks. The therapist said those were just guidelines and therapy wasn't necessary that many times per week. So I made future appointments. In the meantime, I went back to the orthopedic surgeon for my followup appointment with him. He was appalled the therapist gave me a sheet with self-help instructions then sent me on my way. The surgeon said it sounded like the therapist didn't want to be bothered and didn't care. "Therapy should not be self help". The exercises I was given actually hurt my neck worse. The surgeon said therapy should actually cause less pain, not more. I moved on to another therapist. I had such a bad experience, I wanted to put it out of my mind. My bad, since I had made future appointments, I forgot to call to cancel them. Consequently, I was charged for missed appointments. My fault I was charged because I forgot to cancel my appointments. I spent $75.00 in co-pays for nothing. However, I wanted to let others know how awful this place is. In retrospect, it seems like some sort of a scam to bilk people's insurance and not provide actual therapy."
"Received a referral to Brentwood Physical Therapy. Left 2 messages, never received a call back. On the third try, I reached someone who seemed bothered I called. I explained I had a referral, was immediately asked about my insurance, she said they didn't take it. I said they were on the provider list, then she said they were full and not taking patients, then she said they weren't booking until June. Very rude, not helpful, and don't return calls!!! All they had to do was return my call and let me know they were full and not accepting new patients, instead we had to plan a game!!!"
"I should have done this months ago, but then the killer bees attacked, or was it Godzilla!? Lol Huge shout out to Katie for her amazing talents as a Physical therapist and great people skills. My knee has healed 100%. She really helped me a lot. Also Becca. What a lovely young lady! So nice to have such great service. Y’all rock! Highly recommended. Miss you guys! Jim"
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