Los Gatos Urgent Care
16400 Lark Avenue, Los Gatos, California 95032
About the Business
Los Gatos Urgent Care is a medical facility located at 16400 Lark Avenue in Los Gatos, California. As a trusted provider of urgent medical services, we offer prompt and efficient care for a wide range of non-life-threatening conditions. Our experienced healthcare professionals are dedicated to providing high-quality treatment in a comfortable and welcoming environment. Whether you have a minor injury, illness, or need a routine check-up, Los Gatos Urgent Care is here to help. Visit us today for compassionate and comprehensive healthcare services.
Photos
Contacts
16400 Lark Ave #100, Los Gatos, CA 95032, United States
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"I appreciate this establishment for its cleanliness and convenience. However, my experience during multiple visits to this location, where I had scheduled appointments, has been less than satisfactory. Regrettably, the office has demonstrated a consistent challenge in honoring appointment times, leading to waiting periods of 30-60 minutes on both occasions. Inquiries about the delays revealed a staffing shortage as the reason. This raises the question of the effectiveness of scheduling appointments in such circumstances."
"It is a walk in and before you enter, you call a number that they connect you to Los Gatos center. This time I was onhold for them for long and they did not pick up the phone. As I did Covid test with them three days ago , I walked in to see if they are busy. There were two attendants ladies at 12:30 pm on Sep 6 and no patient at all. While having my phone calling them still on hold, I asked I visited a few days ago and need to see the doctor and she made the appointment. While doing this, I said to her that I an still on the phone for you to pick up and she said we have other patients outside, and I said no one is outside and no one is inside, which patients are you talking about. The reception desk service sucks. OMG, she was on the phone with a patient and just mentioned to her it is a 3 hours wait. She just told me it is a 1hour 50min wait. They make up long wait time to push people away."
"Doctor is good but staff is an extremely unprofessional. I needed to do Xray for my step daughter . She didn't have insurance by that time . I had insurance .They took my insurance . They didn't tell me that xray doesn't work and trying to charge me twice for a similar Dr visit. I refused to see Dr second time before xray is done . I also tried to explain them mistake with insurance and that i wanted to pay cash for my step daughter because the rates by cash are different than rates by insurance . They wouldn't listen . And acted extremely unprofessional and been very rude to me. I left . I went to Sutter Urgent care and they were very nice and good . I got full and professional service there ."
"We had a great experience here. Dr. Tabrizi and staff were kind, caring, knowledgeable and helpful. Fortunately, we did not have a long wait. My daughter was diagnosed with Influenza A and is on the road to recovery. It some ways, it was actually easier than going to a regular MD, because we did not need an appointment."
"Dr. Tabrizi has been my doctor here for about 2 years now I would say. She has been phenomenal and I highly recommend her. Sadly, I am moving out of the area and will have to find another doctor. Also, the staff here in general are very friendly and efficient. Thank you Los Gatos Urgent Care for everything."
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