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Concentra Urgent Care
1901 Monterey Street, San Jose, California 95112
About the Concentra Urgent Care
Concentra Urgent Care is a leading healthcare institution located at 1901 Monterey Street in San Jose, California. Our dedicated team of medical professionals provides high-quality urgent care services to patients in need of immediate medical attention. From minor injuries to illnesses, our facility is equipped to handle a wide range of medical conditions in a timely and efficient manner. With a focus on patient-centered care and a commitment to excellence, Concentra Urgent Care is here to provide you with the care you need when you need it most. Visit us today for compassionate and comprehensive healthcare services.
Photos of Concentra Urgent Care
1901 Monterey Rd Ste. 10 Ste. 10, San Jose, CA 95112, United States
Opening hours of Concentra Urgent Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Concentra Urgent Care
"The wait time is ridiculous! Take appointments to minimize the waste of people time! Why is a drug screen and physical over 2-3 hours."
"I’ve called 6 times today. I’ve had questions about an appointment today, they never picked up the phone I’ve been calling a few times before and always the same issue"
"Waited 3-4 hrs for a drug screen and physical. Held my bladder all this time for the lady to say that the person who does Urine DS wasn't here. Then she asks me to remove a super small cropped jacket withno pockets (when I had a slinky tshirt under!) Bc apparently I could be hiding something under, but the guy w baggy sweat pants and 7 pockets didn't need to empty his pockets. When I questioned the jacket (bc of over exposure!) She decides to get all technical w "policies" (if they are policies, everyone should follow them!! And not just pick a random visit to choose and follow them!) and gets defensive bc I questioned the jacket when I even said she could pad me down. (Some things are policy but common sense, sometimes, isnt!) Then she asks me to fill out my papers AGAIN bc the papers I had received were the wrong papers and their system wouldnt upload them. The NP that assisted me (on a positive note!) Was super amazing, friendly, and pleasant. She recently relocated from UT! Amazing encounter. Thank you for making my visit better! You get 5 stars."
"I was sent to Concentra Urgent Care to receive a physical to start my new job. On my first visit I completed the actual physical, but was told that I wouldn’t be cleared till I got my results back on a sleep study that I was about to have. I call after I received the results to see how I could send them to their location. They tell me to just bring them in person because I will have to sign papers anyway. I show up, with my results, and they tell me they need clearance to work from my doctor who performed the sleep study. I wait on hold for just over 30 minutes outside their office to leave a message with my doctor for him to send it. About 2 hours later I get the letter so I go into their office again. They have me wait for 20 minutes in the waiting room, 10 minutes in the medical room just to tell me they need it to specifically say “without any restrictions” and ask if I can call him back and ask him to send the new letter. I’m livid at this point, explaining to them again that I have to take the bus, and that I already had to kill two hours nearby, because I didn’t want to take the bus all the home and then back again just to sign when everything is completed. I head home and return the next week, I email them the new forms and everything is in order, only to find out I didn’t even need to sign anything. I didn’t have to physically show up, I could have just emailed them. This is the worst experience I have ever had. Not once did they apologize for making me waste so much time and for preventing me from starting my job sooner. I would give zero stars if possible."
"The front desk girl named Aaliyah has terrible customer service and acts like she's Superior to all the customers. Rude and let's customers wait and prolongs their visits purposely. This is horrible customer service and this is the second time."
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