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Concentra Urgent Care
1887 Monterey Street, San Jose, California 95112
About the Concentra Urgent Care
Concentra Urgent Care is a leading healthcare institution located at 1887 Monterey Street in San Jose, California. As a trusted provider of urgent care services, Concentra offers a wide range of medical treatments and services to address the immediate healthcare needs of patients. With a team of experienced physicians, nurses, and physiotherapists, Concentra Urgent Care is dedicated to providing high-quality, compassionate care in a convenient and efficient manner. Whether you are in need of treatment for a minor injury, illness, or occupational health services, Concentra is here to help. Visit us today to experience personalized care and exceptional service in a state-of-the-art facility.
Photos of Concentra Urgent Care
1887 Monterey St Suite 200, San Jose, CA 95112, United States
Opening hours of Concentra Urgent Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Concentra Urgent Care
"felt weird to go get service at this location. The receptionist was ok but they seemed to be unfriendly with their approach on working with patients. He was hostile environment vibe. didn't feel good about the entire experience. Especially going in to provide the specimen and group of workers staring you and chatting."
"I had an amazing experience at Concentra site on 1901 Monterey Rd in San Jose. Everyone was very friendly and helpful, especially Erika Mendez!!! I went in for my new job physical, she was super sweet and helpful. I have awful veins for blood draw, she was kind enough to get someone else to draw me instead of her :) I truly appreciated it ! I hope the management realizes what a treasure she is , have a great day!!!! Noella Lelham :)"
"The wait time was too long for a drug test. VTA employees who checked in after me received service before me. Shouldn't a walk in clinic operate on a first come first served basis? The staff is great though. Very congenial and kind. Great place for medical services if you don't mind VTA employees taking precidence."
"I had a very disappointing experience at this urgent care during my recent visit. I came in because I has Acid Reflux and my mouth has many ulcers. However, the doctor I saw did not seem knowledgeable at all about my symptoms. When I described what I was feeling, he said he did not know what was causing it and would "look up information." That did not give me much confidence! The doctor was clearly uninformed about my medical issue. After stepping out of the room for 10 minutes, supposedly to research my symptoms, he came back with an incorrect diagnosis he said " I think it normal , and will go a few day .( I has that symptom 3 weeks ago and now it has not gone ). He misidentified what was likely causing my issues. It was evident that he lacked the medical expertise to properly diagnose and treat patients. I would not recommend going to this urgent care facility. The doctors do not seem to have adequate knowledge about medical conditions that should fall well within the range of expertise for an urgent care doctor. You are better off going to a different urgent care clinic or, if the issue is serious, the emergency room at the local hospital. At those facilities, I hope you would find a more competent doctor to correctly diagnose and treat your health conditions during a stressful time of need. I know my experience here did not provide me with competent medical care."
"My experience here was not great at all. My employer used to bring all of our employees here for post accident drug testing and I can see why we started moving on to other vendors. I signed up online for a walk in DOT certification exam and drug screening and arrived around lunchtime. I was told to have a seat and they would get to me as soon as they could. I figured since I did not have an appointment I would probably be a little bit of a wait. So I had a chat with a business partner on the phone that lasted about 1 hour and 40 minutes before I realized that they haven’t called my name yet. So I ended my call and went to the counter to see if I can takeoff for lunch since I hadn’t eaten lunch yet. I was told that is OK as long as I don’t go far and when they call me I need to be back within 5 minutes. I stated that’s fine I’m only going to go a block to get some lunch and I will be right back. I got in a drive-through line so that I could grab lunch and come back and I got a call right before entering the line. So I got out of line and rushed back and made it there within 4 minutes as I was only a block up the road. I went to the counter and told them that they just called me and they said OK have a seat and I went to sit down for another 30 minutes before being called! Feeling some relief when I finally got called I was greeted by a young lady (won’t state her name) to do my drug screening. The encounter with her was also not great. Everything that she was asking me to do was very scripted, fast and to the point. She wasn’t friendly at all and seem like she did not want to be there I was tired of dealing with people that day. She just quickly threw a bunch of instructions at me that when I asked for her to repeat something she seemed annoyed by having to repeat herself so I kept my conversation with her short as she seemed annoyed we’re having to deal with me. This is also the first time I was able to relieve myself in the restroom as I’ve been holding it this entire time to make sure that I would be able to give a urine sample for my testing. This was now about 2 1/2 hours after my original arrival time. After giving my urine sample I was moved over to an exam room by the young lady and the door was shut for me to wait here again for somebody to help me out. I sat in a silent room for another 30 minutes before I finally got up, opened the door, and asked how long it would be before somebody can come do my physical as I had to leave to go pick up my child from school. I ended up having to call my spouse to leave work early just to make it to the school to get our child. By the time I got out of the clinic it was 4 hours from when I arrived which in my opinion is ridiculous. If I would’ve known it would’ve taken that long or I’d have to deal with all that I just would’ve went to a different clinic."
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