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LifeStance Therapists & Psychiatrists Walnut Creek
2970 Camino Diablo, Walnut Creek, California, United States
About the LifeStance Therapists & Psychiatrists Walnut Creek
LifeStance Therapists & Psychiatrists Walnut Creek is a leading mental health institution located at 2970 Camino Diablo in Walnut Creek, California. Our team of dedicated doctors and health professionals specialize in providing therapy and psychiatric services to individuals struggling with various mental health issues. With a focus on personalized care and evidence-based treatments, we strive to help our patients achieve mental wellness and improve their overall quality of life. Visit us today to take the first step towards better mental health.
Photos of LifeStance Therapists & Psychiatrists Walnut Creek
2970 Camino Diablo Suites 100 & 300, Walnut Creek, CA 94597, United States
Opening hours of LifeStance Therapists & Psychiatrists Walnut Creek
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of LifeStance Therapists & Psychiatrists Walnut Creek
"Enjoy my interactions with NP Cindy Bolter. Online system is also easy to use."
"Many clinicians to choose from. No customer service. Organization itself is a business and run like a business. Must cancel appointment 48 hours, not including weekends, ahead of appointment, not to get charged the $120 no-show fee. If your appointment is in a Tuesday and you don’t cancel on Friday before your appointment time, your charged. No exceptions."
"I had a video appointment with Jonathan Strohl and he was fantastic. He helped me navigate my insurance, gave me pragmatic advice, and was truly compassionate. I’m so used to doctors not having to time to understand what is going on with you, just checking boxes and writing a prescription. This was a refreshing experience. The cancellation policy is strict, but it’s worth the convenience of being able to book with a good in-network provider easily."
"I can no longer deal with the incredible incompetence of PCPA/Lifestance. I have been fighting with them over a billing error for months now and it is apparent the individuals I am working with can not be bothered to resolve this professionally. The error was not even mine. When it was caught by my insurance company it was corrected. I updated the information and explained what happened. I kindly asked for the claims to be resubmitted with the correct information and I was told that was out of scope. Insurance has a standard timeframe to receive resubmissions. We were well within this. However, it was made clear to me that the resubmission policy window had expired for PCPA and they would not be resubmitting. They could not provide me with any written policy information on why they could not do this very simple and standard industry practice. All of this to be said I will no longer be doing business with this company. My DR has been wonderful but after researching this company (which is my own fault I should have done this before using the service, I own that error) I am ashamed that a person as meticulous as myself was fooled into using such a deceitful and shoddy business. I have been advised at this time by my counsel to file with DCA Breeze, BBB, and the CA board of Psychology as they review all contracts and agreements I have signed."
"I accessed LifeStance Health online. As many others have pointed out, this is less of an actual psychiatrist service and more of a scam based on raking in cancellation fees. The no show fee is $175, which is just absolutely insane. They have a 48-hour window (not 47 hours 59 minutes) and I was told you can’t get it waived for any reason whatsoever. If there’s ANY chance you’ll miss an appointment, even if like your spouse happens to have a heart attack the day before or something, just do not book here at any cost. It will end up costing you way more than the care itself."
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