Carbon Health Urgent Care Antioch - Slatten Ranch

"We take ourselves, and our four kiddos here, despite being out of network for us - THATS how much we like Carbon Health over all other Urgent Cares in the area. I can always get an appointment when I need one, the staff is friendly and kind (esp when I have our many kids with me), and I feel like the docs work with our family to get us all the best care possible. The facility is clean and comfortable, and the app makes so many things a lot easier. HIGHLY recommend!!"

"Super easy and quick. Nurse practitioners were very thorough and actually was able to get testing and diagnosis quickly… much better than Kaiser doctor who did NOTHING the previous day, she told us to wait it out and see if my daughter gets better."

"I had a head wound and was able to just walk into this facility. I arrived around opening time and was helped promptly. The front staff and Dr. were knowledgeable and friendly. The prices were up front and reasonable."

"Worst place ever. Johnathon at the front desk barely puts any effort in to give the time of day. Told me they don’t do dot physicals until I spoke to my employer then got his name and all of a sudden they do them but he just doesn’t know how to do the proper paperwork. Saw him also walking around rooms with gloves on and pretty sure that’s cross contamination. Pretty much a joke of an employee at a joke of a place offering health care. They have no one to answer phones and limited staff and rude. Go elsewhere"

"Alright, so I visited Kaiser because I had a pretty severe sore throat that had been bothering me for a few days. It was causing pain in my tonsils, along with earaches, a pounding headache, and discomfort in my eyes. However, my experience at Kaiser left me feeling unheard. They didn't even bother to check my vitals or take my temperature, and it seemed like they were rushing through the process just to get to their lunch break. After getting a swab test, I was told I'd have to wait until the next day for the results. I went back to work but was sent home early because of how terrible I was feeling. At that point, I decided to seek help from an urgent care facility and found Carbon Health through a Google search. The moment I walked into Carbon Health, I immediately felt that they genuinely cared about my well-being. I hardly had to wait in the waiting room, and the staff was incredibly friendly and helpful. They assisted me in filling out an electronic form, and I couldn't help but notice how clean and modern everything was, from the furniture to the patient chair. It might seem trivial, but it certainly made my visit more pleasant. The nurse who attended to me was exceptionally nice and made me feel like I was in good hands. Unfortunately, I'm terrible with names, but he took the time to explain each step of the process and patiently answered all my questions. What amazed me even more was that they informed me that I'd have my test results in just 15 minutes, whereas Kaiser had told me I'd have to wait until the next day. The nurse mentioned that it might be strep throat, but they would conduct additional tests to ensure I received the appropriate treatment. Then, another compassionate individual, Chelsea Dickman, entered the room to deliver the news that I had tested positive for strep throat. Despite the bad news, she managed to make me feel comforted and at ease. I can't say enough positive things about this team of medical providers at Carbon Health. I am absolutely impressed with their care and professionalism, and I will definitely return to this location if I ever need medical assistance again. ****Update: their app is so easy to navigate! I love it!"