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La Clinica Monument
2000 Sierra Road, Concord, California 94518
About the La Clinica Monument
La Clinica Monument is a health institution located at 2000 Sierra Road in Concord, California. This facility offers a wide range of healthcare services to the community, including primary care, specialty care, and preventive medicine. With a team of dedicated healthcare professionals, La Clinica Monument is committed to providing high-quality, compassionate care to all patients. Whether you need a routine check-up or treatment for a specific medical condition, you can trust La Clinica Monument to meet your healthcare needs. Contact us today to schedule an appointment and take the first step towards better health.
Photos of La Clinica Monument
2000 Sierra Rd, Concord, CA 94518, United States
Opening hours of La Clinica Monument
Monday:
08:15 - 17:30
Tuesday:
08:15 - 17:30
Wednesday:
08:15 - 17:30
Thursday:
08:15 - 17:30
Friday:
08:15 - 17:30
Saturday:
08:30 - 17:00
Sunday:
Closed
Reviews of La Clinica Monument
"I would rate the clinic poorly not only for their unprofessional behavior and long hold times but also for their discriminatory treatment based on nationality. It is unacceptable to be put on hold for an extended period simply because of being new and from another country. This demonstrates clear discrimination and is completely unacceptable in any service-oriented establishment."
"Before I had no issue getting on the phone to get registration, appointments scheduled now I spend 53 minutes on the phone and just when it starts ringing the call "drops""
"Staff is friendly. For dental appointments it make take a while for them to see you. Their appointments get filled quickly. Plenty of parking. They are now allowing one guest for medical visits. It’s nice because my husband can now join me for prenatal visits."
"Thank you for your great customer service. They cancelled my son’s appointment couple of times. Then, when we get there his name was not in the checklist as the reception claimed. So we had to stay outside for 5 minutes in a rainy day. When the nurse or someone came out finally to solve the issue but she again told me to stay outside cause I was with my 2 year old also.They have one child with one parent policy thus my two year old son and I are out in this cold rainy day!!!! Disgusting service! disgusting place!"
"The services are standard, and the trained medical staff are polite enough. The staff working the front desks and phone lines, however, are unhelpful, impolite and incompetent. I have been on hold for over an hour and counting to register only to be told my information is up to date. I was transferred back to make my appointment and was told "it wasn't me" when I explained what a complete waste of my time this call was. Why wouldn't the first woman look at my file and see that my info is up to date right from the start?! Is this pure laziness or is it simple stupidity? I will be filing a formal complaint. This is only one of many times the incompetent staff has run me in circles. I always feel like the ladies are lazy as all hell, and you can be sure they will have a defensive attitude when you bring up the issue! It's a shame because this clinic is only 15 minutes from my house and could be so convenient! Also - making a dental appointment is next to impossible. I call and they "don't have the new schedule yet" and when they do, it's somehow always full. I am always instructed to call every day in the morning to get a last minute appointment in the event someone happens to cancel. I have a job and life and no time to waste calling in all the time for my basic health services! Pay these people more, update the systems and hire more competent individuals!!!"
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