Kaiser Permanente Alameda Medical Offices

"Dr. Scroggins is both very knowledgeable and caring . When I told him that my husband had recently died, he showed so much concern. Also his Assistant washed the wax out from my ears, and my hearing aids are working like new again without the feedback problem ."

"I am really happy I left Kaiser and moved to a PPO plan instead. I actually feel like my problems are being taken care of. I switched over to Kaiser in 2020 because they had great reviews and since it's an HMO plan, it is a more stream line experience. It took me like forever to get someone over the phone to set up an appointment with my doctor. Since it was such a horrible experience contacting the call center I decided just to visit my doctor once a year. I told my doctor of my issues and majority of them he told me not to worry about it. Since this is in the public I can't disclose what the issues were but I can assure you they are issues and my new doctors actually addressed them. Also, if you need a mental health care professional expect to only be able to make one appointment a month. The impression I got was that Kaiser really wants to minimize the resources they spend on each patient. Given that they are both the health insurance and provider it makes sense. All this Kaiser strike is making sense. Kaiser sucks. Period."

"The receptionist was friendly,polite,pleasant and respectful. Dr.Villena introduced himself with a smile when he walked in the room.Was very pleasant,good listener,explains very well and clearly about medicines benifets and importance of taking it.Looks straight at you while discussing options to make me feel better.Gave examples of ways to relieve pain using herbs and medicines that will help me with my leg and hip pain .I left the clinic very satisfied and happy with my visit.Thank you Dr.Villena and the staff."

"Dr. Kyle Scroggins was great! He’s kind and patient and thoroughly explained a scary medical procedure I was having :) He’s also very quick in responding to emails. I love the Alameda office! It’s small and intimate and has easy parking!"

"Nice facility. All the staff members are very helpful and nice. Good meeting my doctor, Dr. Marquis, for the first time. Even though I just went for my physical checkup, with my last min. request I got my ears also cleaned. Ms. Cristina, RNA for Dr. Marquis is very helpful and nice. My only concern with this facility is the parking."