One Medical: Palo Alto
590 Forest Avenue, Palo Alto, California 94301
About the Business
One Medical: Palo Alto is a premier primary care institution located at 590 Forest Avenue in Palo Alto, California. Our office provides exceptional care for adults of all ages, including seniors on Medicare. We offer same-day appointments, 24/7 video chat, and compassionate providers who prioritize building real relationships with patients. Our goal is to simplify the healthcare experience using technology and help patients achieve their physical and mental health goals.
Our office is conveniently located in downtown Palo Alto, with plenty of street parking available nearby. We recommend arriving 10 minutes before your appointment to allow for parking. Our primary care services cover preventive medicine, holistic integrative care, and home remedies to keep you healthy in the long term. We accept most commercial plans, Original Medicare, and self-pay options for those without insurance.
One Medical offers 24/7 on-demand care without co-pays for those without commercial insurance, helping to prevent unnecessary emergency room visits. You can connect with your primary care provider through messaging, booking appointments, drop-in lab services, video chat, and more. Our services are only available in the U.S., and we strive to provide high-quality, accessible healthcare for all our patients.
Photos
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"At first Onemedical seems like the cure-all to the modern Healthcare dilemma. However it seems they are just a flashy app, nice reception, in front of the same old messed up Healthcare system. $480 per office visit barely covered by insurance for a followup women's health checkup where the doctor seemed like she didn't have any idea of the previous appointment and recommended expensive imaging at an out of network hospital because of her incompetence. All the way thru we were constantly reassured by front desk, MDs, nurses, and imaging specialists that all our appointments were "all covered" by our insurance. They are white lies because you will still be paying $1000s of dollars! Good luck then! It'll be 100s of hours wasted on the phone with Anthem trying to get you to feel better and pay less. 100s of hours trying to get onemedical to remove scammy deceptive claims, and you'll still be left wondering if you'll get those balances taken away. To this day."
"I used to hate going to the doctor but this office has changed that. All the staff are very professional, and I had a great experience getting my blood drawn at their lab. I’m usually a difficult stick and was expecting to have the usual hard time but the tech did a great job and was done in 4 minutes, got it on the first try. Dr. Sally is extremely compassionate and helpful as well. Can’t recommend this office enough"
"Dr. Sally Holland is a great doctor. She is at a the Palo Alto facility. Overall the clinic is great, staff is really friendly and super helpful with zero wait time. They also offer lab work within the clinic. One Medical clinics are newly built and tastefully decorated. Plenty parking available on street."
"My wife was charged $450 for a simple 15 minute appointment with a nurse practitioner. Literally just took her vitals and asked a few questions. I love the idea of One Medical, but charging hospital level prices for basic appointments leaves you feeling taken advantage of. Will not be returning and cannot recommend this place unless you are 100% aware and comfortable with the costs upfront."
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