One Medical: Palo Alto

"At first Onemedical seems like the cure-all to the modern Healthcare dilemma. However it seems they are just a flashy app, nice reception, in front of the same old messed up Healthcare system. $480 per office visit barely covered by insurance for a followup women's health checkup where the doctor seemed like she didn't have any idea of the previous appointment and recommended expensive imaging at an out of network hospital because of her incompetence. All the way thru we were constantly reassured by front desk, MDs, nurses, and imaging specialists that all our appointments were "all covered" by our insurance. They are white lies because you will still be paying $1000s of dollars! Good luck then! It'll be 100s of hours wasted on the phone with Anthem trying to get you to feel better and pay less. 100s of hours trying to get onemedical to remove scammy deceptive claims, and you'll still be left wondering if you'll get those balances taken away. To this day."

"I used to hate going to the doctor but this office has changed that. All the staff are very professional, and I had a great experience getting my blood drawn at their lab. I’m usually a difficult stick and was expecting to have the usual hard time but the tech did a great job and was done in 4 minutes, got it on the first try. Dr. Sally is extremely compassionate and helpful as well. Can’t recommend this office enough"

"Dr. Sally Holland is a great doctor. She is at a the Palo Alto facility. Overall the clinic is great, staff is really friendly and super helpful with zero wait time. They also offer lab work within the clinic. One Medical clinics are newly built and tastefully decorated. Plenty parking available on street."

"My wife was charged $450 for a simple 15 minute appointment with a nurse practitioner. Literally just took her vitals and asked a few questions. I love the idea of One Medical, but charging hospital level prices for basic appointments leaves you feeling taken advantage of. Will not be returning and cannot recommend this place unless you are 100% aware and comfortable with the costs upfront."