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Carbon Health Urgent Care Oakland
411 Grand Avenue, Oakland, California 94610
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About the Carbon Health Urgent Care Oakland
Carbon Health Urgent Care Oakland is a top-rated health institution located at 411 Grand Avenue in Oakland, California. This modern and airy facility offers exceptional medical services with a focus on providing a comfortable and welcoming environment for patients. The staff at Carbon Health Urgent Care Oakland are friendly and attentive, ensuring that each patient receives personalized care from the moment they walk in. With easy appointment scheduling through their app, patients can avoid long wait times and receive prompt medical attention. The comprehensive care provided includes x-rays, prescriptions, and follow-up appointments as needed. Patients appreciate the convenience of the app, which allows for easy communication with healthcare providers and updates on their progress. Overall, Carbon Health Urgent Care Oakland is praised for its exceptional service, cleanliness, efficiency, and friendly staff, making it a standout urgent care facility in the neighborhood.
Photos of Carbon Health Urgent Care Oakland
411 Grand Ave, Oakland, CA 94610, United States
Opening hours of Carbon Health Urgent Care Oakland
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Carbon Health Urgent Care Oakland
"They are so much more expensive than One Medical. We experienced wonderful service here. The front desk girl was so helpful and kind and we were seen within an hour. Very nice location. I first gave this place 5 starts then downgrades to 3. I needed a prescription refill and could not get a person on the phone for 3 days. I tried calling over 20 times. I ended up having to make a new appointment through their online system just to speak with a person. That cost me $150 more dollars. I am now downgrading to one star as my CC was charged a ridiculous amount with no notice. Their own policy states they will notify the client before charging and that definitely didn't happen. I've now been on hold for 20 minutes to try to figure out why this happened. Looks like my only option may be to dispute this charge. I'm guessing this is going to take me hours on the phone with them and my insurance company to get straightened out. NOT WORTH IT. I won't be going back. It's pointless to provide good care with a doctor then be unable to provide any reasonable follow up customer service."
"These guys will bill incorrectly, and their billing department is unreachable. Seriously, no one answers the phone or email. At all. They will happily give you a doctor who literally stopped taking your insurance that same day, then tell you it was your fault for not checking."
"Nurse and doctors are wonderful. Their billing department is horrible. They charged copay onsite. Five month later, they charged non insurance covered amount that was even double charged. They sent some document to my credit card fraud department to claim that it is valid. In that document they have my name and signature which is NOT my signature. Also, they have some bold letter to cover signature part as much as they can (still I can see it is not my signature). I tried to communicate with them million times. Never reply back to my email and phone message or nothing."
"It's been wonderful having a Carbon Health Clinic in the Adam's Point neighborhood. In fact it's only a block away from my apartment building. As a Senior it was so convenient during Covid times with shots, I could stop by and make an appointment, sometimes for that day. I used it for travel immunizations and flu shots. Today, I was waiting at the door for the clinic at 8 a.m. with a blocked ear issue and they took me right in and addressed my problem immediately. I feel pretty lucky to have the clinic right here and can avoid the hassles of walking into a busy hospital setting to get my medical needs met. And lastly I wanted to say how professional and helpful the staff at the Grand Avenue office have been."
"Quick and easy to schedule plenty of street parking. Office staff, friendly, knowledgeable and efficient; as was the nurse or doctors assistant. I was seen right on time by the doctor, who exceeded my expectations being very knowledgeable, helpful and kind. Still wish I hadn’t cut my own thumb like an idiot, but very grateful for the care I received, feel much better knowing it’s not going to get infected, and will heal well now. (Also got some good information and advice around blood pressure issues)."
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