Soar Surgery Center

"Long story short, I wrecked my knee and needed surgery to repair the damage. The surgical center is located in a startlingly nondescript building. The lobby of the center itself is comfortable, even if you have to wait for a while with your banged-up and sore knee propped up for a spell until you're taken to the back. The pre-op area is dated in its appearance and a bit on the chilly side (though I do recall being either given an extra blanket or something while I waited to be wheeled to the OR, so it's not like I was shivering on the gurney). It was otherwise immaculate. Always reassuring. The anesthesiologist, nurses, etc. were all extremely responsive to my needs. Pair that with the fine work performed by Dr. Dillingham, and frankly, I couldn't have asked for a less stressful experience. Surgery is never fun, but when the people running the show keep things moving while making sure you're as comfortable as possible, it makes it bearable."

"All the staff, from the receptionist to medical, were outstanding and did their job well. Special kudos to all the nursing staff, pre- and post-op. They were all thoughtful, considerate, and answered questions in a thorough, complete, professional manner. And Dr. Solina Tith, MD, was one of the finest anesthesiologists I have encountered in many years. I appreciate Dr. Lawrence Oloff, DPM's, thoughtful care and surgical expertise. Thank you to all! Bonnie L. Sachs, RN, MSN. 7/30/2017."

"My wife had a fairly small procedure at this center. While the medical part went OK, the business practices of this place are terrible. They do not subscribe to major insurance networks, but claim that they will accept insurance determination for "in-network" pricing. Considering the deductibles this is a time-sensitive situation. At the time of the surgery their systems were down and they could not bill the insurance. In fact, they had not done so for four more months. Then they had not send us a statement until a year and four months after the date of service when a "Past Due" statement with wrong amounts arrived. Calls to their billing office have not been answered, a person at the front desk of the center promised to facilitate, but no results. The procedure took a couple of hours. Dealing with the accounting is looking like months of frustration. Totally unacceptable."