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Carbon Health Urgent Care San Francisco - Stonestown Galleria
3251 20th Avenue, San Francisco, California 94132
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About the Carbon Health Urgent Care San Francisco - Stonestown Galleria
Carbon Health Urgent Care San Francisco - Stonestown Galleria is a top-rated medical institution located in San Francisco, California. Situated at 3251 20th Avenue, this modern and clean facility offers exceptional urgent care services to patients in need. The staff at this urgent care center is friendly, helpful, and provides comprehensive care, including x-rays, prescriptions, and follow-up appointments. Patients can easily make appointments through their user-friendly app, which also allows for easy communication with healthcare providers. With a focus on patient satisfaction and efficient care, Carbon Health Urgent Care San Francisco - Stonestown Galleria is highly recommended by those who have experienced their exceptional services. Whether you need immediate medical attention or simply looking for a convenient and reliable healthcare provider, this urgent care center is sure to exceed your expectations.
Photos of Carbon Health Urgent Care San Francisco - Stonestown Galleria
3251 20th Ave Suite 320, San Francisco, CA 94132, United States
Opening hours of Carbon Health Urgent Care San Francisco - Stonestown Galleria
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 19:00
Reviews of Carbon Health Urgent Care San Francisco - Stonestown Galleria
"Excellent bedside manner! Fast efficient and informative. All my questions and concerns were thoroughly answered.. I love coming to the walk in clinic!"
"I have been a patient at Carbon Health previously. I was greeted by a new secretary who was rude and did not meet the level of professionalism for a medical clinic. I asked how much out of pocket rates are for a visit and she reluctantly gave me a number and when I asked to reconfirm she said “sure” with an attitude. Definitely did not provide the empathy you look for in a medical institution and as a business owner, she just costed Carbon Health to lose a customer."
"Visited multiple times, doctors were friendly, front desk fairly disinterested. I have a primary and secondary insurer. They billed the primary, got their money and rather than “coordinate benefits” they instead billed the credit card they forced me to provide at check-in. According to my insurer that’s not kosher to do an end run around insurance and steal direct from the patient. I have spent at least two hours on this because of this incompetence. Weeks ago I alerted them to this issue but I was given empty promises of a manager taking ownership and calling back that day. Second time I brought it to their attention the manager was again “in a meeting” and “will call you back after the meeting.” From results, it seems there are many more meetings going on here than medicine and customer service. Can I bill THEM for the hours I have to spend correcting their hours and hunting them down?!? Again, doctors were friendly here and at least middling competency. But their billing competency and honoring their word on follow-up is horrific so far and there are so many other options in the area. Dignity in West Portal is one that has much better operation, though without a Whole Foods next door… This isn’t a cheap place for care, and when they inevitably screw up your billing and ignore you with half a month of repeated warnings then hit your credit card with their error… hope your credit/debit limit can withstand their incompetence and you have an extra few hours to TRY reaching them and fighting for your stolen money."
"Created account and made appointment on app. No wait. Intake desk was polite. Copay for insurance so no credit card was necessary. Dee and Audrey were great! Honestly, prior reviews made place sound horrible, relieved I gave it a chance. Heck, front desk was nicer than my own PCP office."
"The facility was impeccably clean, and the staff members demonstrated exceptional competence and efficiency. I didn't have to wait long to be attended to. The doctor provided excellent care and had a compassionate approach. My entire visit lasted a mere 20 minutes, and I want to express my gratitude to Carbon Health for making it an enjoyable and stress-free experience."
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