Food & Wine Trails

"If I could give 6 stars to Kelli I would. She has been wonderful to work with and particularly given a challenge we had with a reservation. She went above the call to duty, solved the problem and then communicated back in a timely matter. Companies and people build their reputation during challenges, not doing the easy stuff. Kelli certainly did that for her and Food and Wine Trails. This is our third or fourth time to work with them, and they do not disappoint."

"My wife, her sister, and I have been using Kelli Surdell at Food and Wine Trails for several months to plan our Baltic cruise for this July on The Regent Seven Seas. Our experience in taking cruises is limited, hence it has been fantastic to have Kelli’s professional services to guide us through the process. She is very knowledgeable and has been very proactive in making sure we are aware of the many deadlines. As an example, we missed the signup day for booking shore excursions. Kelli called me to make sure we were aware of this deadline. She also sends emails to make sure we are aware of key email alerts from the cruise line. She has made suggestions for our post cruise time in Amsterdam. Her customer service is top-notch, and she is always prompt in responding by phone or email to our numerous questions. Overall, I highly recommend this travel agency, and Kelli to anyone planning a great vacation at sea. Thank you, Kelli, for your great service."

"Kelli has been our travel agent for almost 15 years. The best way to describe her is PROFESSIONAL, knowledgeable, and caring. I can always rely on her for accurate information, speedy responses and being extremely helpful. She knows us well, and always caters to our likes and preferences. I’ve recommended her to a number of friends who are equally thrilled with her quality of service. She’s a gem!"

"I want to give huge shout out Kelli Surdell, at Food & Wine Trails, who is one of the best travel agents we have worked with. We have gone on few cruises with her and her professionalism is one of the best we have ever worked with. The details of our trip were top notch. Kelli has gone above and beyond our expectations. I have referred her to our friends who also felt her expertise was fantastic. I defiantly recommend her to book your next vacation!!"

"My husband & I are so grateful for Kelli Surdell she helped us have a trip of a life time. Kelli was so professional and patient as we had many questions!! The hotels and excursions she recommended were amazing, Kelli did not miss one detail!!We were so spoiled! I can't wait to start planning our next cruise with her!!"