Gilby's Street Dept.

"Gilbys' work is always amazing and flawless! Cannot recommend enough! You will never be disappointed! We always give him full creative freedom, and he always blows our expectations out of the warer!"

"Great staff, make you feel right at home. Reasonable prices. Friendly."

"I had my kawasaki gas tank fixed and painted. They also matched the side covers. They were great to work with and did an amazing job. Gilby is an excellent painter. He made it look similiar but with his painters touch. I put a before and after photo. I recommend them!"

"My ‘93 Virago was in this shop for 6 weeks for a $23 fuel switch leak repair ($130 after labor). I’m sure the mechanics know what they’re doing but getting them to do anything was like pulling teeth. It's like you take your bike in, park it in a giant warehouse next to 100 others, and then call and pester them for the next month-and-a-half until they finally get irritated enough to fix it. After one month of no contact or updates, I finally called them and they hadn't even looked at it. Many of the times I called, no one answered. On at least two occasions when I did get through, the front desk guy told me that he would call me back the same day and never did. He eventually gave me this line about how their main mechanic was out for two weeks and they lost time, etc. It actually got to the point where I was worried about what had really happened to my bike. Once I finally picked it up after 6 weeks of chasing them around, they literally typed on the receipt that they didn't even test drive the bike because the front brake lever was slightly bent down from being tipped over in a parking lot years ago. I've ridden the bike thousands of miles each season for the past ten years and there is nothing unsafe about it. I don't usually write negative reviews but if you were looking for a place to get your bike repaired in a reasonable amount of time without having to constantly pester for status updates, look elsewhere. Two stars for the fact that they did take my bike in on the spot and eventually repaired it. Cannot understand all the positive reviews. They probably only prioritize high-dollar bikes like Harley's, Indians, etc. Will definitely not be returning unfortunately."

"The staff at Gilby's Street Department has been PHENOMENAL to work with! Whether it was my Buell Blast, or now my new Harley 100th Anniversary 1200cc Sportster, they treat each person and their 'pride and joy's with dignity and respect. John at the desk has been very helpful - over the phone, and in person - and accommodating, and Gilby (the owner) CLEARLY knows the value of treating customers right. Outstanding! And a tremendous credit, especially to our community! Thanks, GILBY'S!!"