West Bend Insurance Company 1900 South 18th Avenue, West Bend, WI 53095
About the Business
West Bend Insurance Company, located in West Bend, Wisconsin, has been providing valuable insurance coverages and services since 1894. Recently, Rob Jacques was appointed as the CEO, leading the company in its commitment to excellence. Certified by Great Place To Work® for the eighth consecutive year, West Bend is dedicated to creating a welcoming culture for its employees. Their Insurance Moms are available to help clients understand the basics of insurance, whether they are moving out for the first time or have been in an accident. With a focus on customer service and building lasting relationships, West Bend offers easy options for reporting claims 24/7. Contact their Billing Team by phone or mail to make payments or address any concerns. Take a one minute survey to help West Bend improve your experience with their services.
Photos
Location & Phone number
1900 S 18th Ave, West Bend, WI 53095, United States
Hours open
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"In my recent experience with West Bend-insurance, I had the privilege of working closely with Bob, an exceptional insurance adjuster whose professionalism and expertise left an indelible mark on my perception of quality service. From the outset, it was evident that Bob possessed a rare combination of intelligence and profound knowledge in his field. Throughout the entire process, Bob demonstrated an unwavering commitment to protecting our interests, particularly when it came to scrutinizing the actions of the roofing company involved in our case. His astute attention to detail and keen analytical skills ensured that no stone was left unturned, safeguarding us from any attempts at exploitation. What truly set Bob apart, however, was his unparalleled dedication to his clients. Despite his busy schedule, he was always readily available to address any questions or concerns that arose, providing clear and concise explanations that instilled confidence in his abilities. It was as if he approached our case with the same level of ownership and care as if it were his own building at stake. In essence, Bob exemplifies the epitome of professionalism and excellence in the realm of insurance adjustment. His remarkable competence, coupled with his genuine commitment to client satisfaction, makes him a true standout in his field. I am truly grateful for Bob's invaluable assistance and would not hesitate to recommend him to anyone in need of top-tier insurance services. Wow indeed."
"I have had West Bend insurance for about a decade. Thankfully my need to file claims has been rare. Also each time I needed to file a claim every single West Bend rep that I spoke with, emailed or texted answered all of my questions and took into consideration my specific circumstances. The WB team is always respectful and compassionate. I highly recommend this firm!"
"I am delighted to express my overwhelming satisfaction with my experience at West Bend, making it unequivocally the best organization to work with! From the moment I joined, I have encountered an environment that fosters growth, collaboration, and employee well-being. One of the standout features of West Bend is its unwavering commitment to cultivating a positive and inclusive workplace culture. The leadership team is genuinely invested in the professional development of every team member, offering continuous learning opportunities and creating an atmosphere that encourages innovation. The work-life balance here is exceptional, and the emphasis on employee well-being is truly commendable. The organization goes above and beyond to ensure a healthy and supportive environment, recognizing that motivated and fulfilled employees contribute to the company's overall success."
"We recently had an accident with our truck and trailered boat. The insurance adjusters Brenda F. and Heather B. went above and beyond in our opinion with getting our claims settled and checks in our hands. They were very easy to work with and seemed to care about us . Communication was very good, they were calling us, texting us or writing emails daily to keep us informed. Thank you Brenda and Heather . Paul Short"
"Was with West Bend for 20+ years. Advised me I needed a new roof. No problem, agreed it was probably a good idea since we were planning to sell in the near future anyway. Replaced roof and told agent. Received annual premium notice a few months later - huge increase. Contacted agent - no response. West Bend won't respond to inquiries - tells you to always go through agent. Found out agent in Green Bay had dropped West Bend and my policy had been assigned to an agency in Shawano (40 miles away). Are you kidding me? Shopped round and got policy for house/cars/liability that was 50% cheaper than West Bend. As a bonus, the agent's office is 1/2 mile from my home and he actually returns my calls and quickly responds to my texts/emails. Thanks State Farm!"
List of local businesses, places and services in Wisconsin
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos