A+ Nails & Spa
7009 Watts Road, Madison, Wisconsin, United States
About the A+ Nails & Spa
A Nails & Spa is a premier beauty salon located at 7009 Watts Road in Madison, Wisconsin. Our professional team of nail technicians and spa specialists are dedicated to providing top-notch services in a relaxing and luxurious environment. From manicures and pedicures to facials and massages, we offer a wide range of treatments to help you look and feel your best. Come visit us at A Nails & Spa for a pampering experience that will leave you feeling refreshed and rejuvenated.
Photos of A+ Nails & Spa
7009 Watts Rd, Madison, WI 53719, United States
Opening hours of A+ Nails & Spa
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 16:00
Reviews of A+ Nails & Spa
"March 8th 2024 I had a good experience here getting my nails done . There was a woman who suggested I get the green cat eye nails . She said her toes are the same design. I’m really hoping she sees this review and looks me up on facebook. She was wearing a red sweater and red shoes. She got her nails done in green as well."
"I've been a loyal customer of A+ nails for quite some time now, but I must say, recent experiences have left me utterly disappointed and frustrated. What was once a shining beacon of great customer service has now become a shadow of its former self. For years, I've relied on A+ Nails for their impeccable service. Each time, I was met with professionalism, efficiency, and above all, consistency. However, my recent encounter has shattered my trust in this company and in the nail industry of their kind. During my latest service appointment, everything seemed to be going as usual. I also see the same nail Tech, Sunny, and I expected the same high-quality service I had become accustomed to. However, to my surprise, the technician decided to deviate from what I was accustomed to without consulting me first. This unexpected change resulted in a botched outcome, leaving me with unsatisfactory results and mostly it left me with what I did not ask for and what she has never done before. Naturally, I asked for a refund for the subpar service I received and was told that I would have to speak to the manager tomorrow. When returning to the business the next morning, much to my surprise, they agreed to refund my money but with an outrageous condition attached – I would be barred from ever having any services done at A+ nails again. I was merely penalized for my dissatisfaction. This action, while I feel unfair and stereotypical, as the manager expressed before agreeing to refund the money " people ask for refunds saying they don't like services because they want service for FREE," also demonstrates a lack of accountability and compassion for their customers who choose to do business with them. As a once loyal customer who has invested time and money into their services, I find it appalling that they would choose to penalize me for their shortcomings. In conclusion, my recent experience with A+ Nails has left a sour taste in my mouth. What was once a shining example of stellar customer service has now become a cautionary tale of declining standards. I urge others to proceed with caution when considering A+ Nails for their services."
"Had the worse experience. Booked an appointment at noon for a pedicure, they made us sit in cold water for 40 mins, we kept asking to please make it warm they just totally ignored us. Here comes 1pm they said they can’t get the services I scheduled for because they are busy and they don’t have time when they originally had me scheduled at noon. Ended up paying $80 for a horrible and unwanted services. They shouldn’t take appointments if they can schedule accordingly, and not take walk ins if they don’t have the staffing for it."
"I don't get my nails done often but when I do I normally come here. My birthday was this past Sunday and I wanted to get my nails done but a+ was completely booked so I went to 5 star nail salon in middleton where they completely botched my nails and refused to refund or fix them at no charge. Today I called and explained what happened and A+ was able to get me in right after I got off work. They always do a great job but my nail tech today took extra time to really make sure I was 100% happy with what I was leaving with and was able to have it done and leave a generous tip for less than what I wouldve had to pay at 5 star for just the removal and redo. Will never go somewhere other than here again."
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